Technical Leader - ServiceNow - Business Line Solutions & Expertises - Toulouse

About the Position

Technical Leader - ServiceNow - Business Line Solutions & Expertises - Toulouse

Colomiers, Occitanie, France

Sopra Steria, a major player in Tech in Europe, with 51,000 employees in nearly 30 countries, is recognized for its consulting, digital services, and solutions activities. It helps its clients to lead their digital transformation and achieve concrete and sustainable benefits. The Group provides a global response to the competitiveness challenges of large companies and organizations, combining in-depth knowledge of industry sectors and technologies with a collaborative approach. Sopra Steria places the human at the heart of its action and commits to its clients to make the best use of digital to build a positive future. In 2025, the Group achieved a turnover of 5.6 billion euros.

The world is how we shape it

The ServiceNow division supports its clients - major accounts - in their digital transformation and optimization of their business processes through the ServiceNow platform. It intervenes on high value-added projects covering the entire lifecycle of solutions: consulting, design, integration, evolution, and maintenance under operational conditions.

In this context, we are looking for a Technical Leader ServiceNow to technically lead ServiceNow integration projects for our clients, in varied and high-stakes contexts.

Responsibilities

• Define and defend the technical choices of the project;
• Coordinate and support technical consultants;
• Plan and lead developments and testing;
• Write and validate technical specifications;
• Perform and supervise complex configurations and developments;
• Ensure the quality, performance, and best practices of ServiceNow.

As a partner of national and international companies, travel is expected as part of our various projects.

Technical Environment

• ServiceNow Platform (ITSM, HRSD, SPM, CMDB, CSM…)
• JavaScript, Glide API, Flow Designer, Service Portal, and Integration Hub.
• System integration via REST, SOAP, and MID Server.

Requirements

• Solid technical expertise.
• Leadership skills and good team spirit.
• Professional level in English.
• ServiceNow certifications (CSA, CIS, CAD) are a plus.
• Graduated from an engineering school or equivalent, with at least 5 years of experience in integrating the ServiceNow platform.

Do you want to invest in a dynamic, passionate team with strong human values, capable of accompanying its clients in strategic and innovative projects?

Do you have a strong appetite for new technologies?

Do you want to join a company that cares about the professional development of its employees?

Join Sopra Steria!

We Offer

• A telework agreement to work remotely up to 2 days per week depending on your missions.
• An attractive benefits package: health insurance, employee welfare, meal vouchers, profit-sharing agreement, vacation and referral bonuses.
• Multiple career opportunities: more than 30 job families, as many bridges to imagine together.
• Several hundred training courses accessible autonomously from the mobile app with Sopra Steria Academy.
• The opportunity to join the Tech'Me UP collective (training, conferences, intelligence, and much more…).

Inclusive employer and committed, our company works every day to fight against all forms of discrimination and to promote a respectful work environment. That's why, attached to diversity and mixity, we encourage all applications and all profiles.

Learn more about our commitments

About the Company

Sopra Steria is a major player in Tech in Europe, with 51,000 employees in nearly 30 countries. It is recognized for its consulting, digital services, and solutions activities. The company helps its clients to lead their digital transformation and achieve concrete and sustainable benefits. Sopra Steria combines in-depth knowledge of industry sectors and technologies with a collaborative approach to provide a global response to the competitiveness challenges of large companies and organizations.