Technical Operations Manager – Platform Business & API Partnerships (m/f/d)
Primary stack
Nice to have's
Job description
About the Position
Technical Operations Manager – Platform Business & API Partnerships (m/f/d)
Warsaw
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
We are looking for a motivated and driven Technical Operations Manager who will own the operational relationship with our API partners and lead the cross-functional projects that take our platform to the next level. You will have a direct influence on our success and the way we scale our business globally.
You will be part of a self-organized, cross-functional Platform Business Team, focusing on 3rd party supply. This role builds on the same foundation as the rest of our Tech Operations team – integrating and maintaining partner inventory – and extends it toward B2B partner management and project delivery: being the operational counterpart our partners and country organizations rely on, and driving the initiatives that improve how we onboard and operate at scale. Your work directly contributes to the future of mobility.
Responsibilities
- Own partner integration and inventory. You own the end-to-end process of onboarding third-party carriers onto our platform and keeping their inventory healthy across all integration models (self-service, manual, hybrid, and API integrations), contributing directly to our revenue and inventory growth.
- Handle B2B partners. You are the operational point of contact for our partners, guiding them through integration, resolving technical and operational issues, and building the trust that keeps inventory live and growing.
- Lead cross-functional projects. You drive operational projects end to end by scoping, aligning stakeholders, and delivering – to improve onboarding, integration quality, and the partner and customer experience.
- Support our country organizations. You build strong relationships with Business Development Managers across our country organizations, understand their and their partners' needs, and translate them into operational solutions.
- Be an expert user of our internal tools. You work closely with our Engineer to enable new business opportunities, resolve technical issues, and improve the customer experience.
Requirements
- Holds a degree in International Business, Business Administration, Economics, Management, Engineering, or a similar field.
- 5+ years of relevant experience in operations, project management, account management, process improvement, or a comparable B2B-facing role.
- Proven track record of managing stakeholders and delivering projects that involve multiple teams.
- Comfortable in a technical environment – you understand API integrations and data, and can translate between partners and Tech.
- You can set your own goals, structure your work to meet them, and find creative workarounds to meet stakeholder needs.
- You are a thorough and detail-oriented person who strives to make data-based decisions.
- You love an international environment and are a team player.
- You are fluent in English; any other language is a plus.
We Offer
- Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
- Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year.
- Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.
- Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
- Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
- Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.
To view more local benefits specific to each office location, please check out this link: Locations - Flix Career
About the Company
At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.
If you’re ready to grow and lead your journey, Flix is the place for you!
© Flix. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Flix changes the way millions travel every day.Thanks to our unique business model and innovative technology, we have quickly established one of the largest long-distance mobility networks in the world — and our journey has only just begun.People at Flix...— ... are self-starters— ... love innovation— ... are fellow travelers.Green Mobility to Experience the WorldFlixMobility, with its two entities of FlixBus and FlixTrain, is an innovative mobility provider.We are a tech platform company, operating an e-commerce platform in the transportation industry. Our FlixBuses first hit the road in 2013 and shortly after the success of the bus lines the rail industry was expanded with our FlixTrains in 2018.Our focus is on sustainability and making an important contribution to environmental and climate protection.We have two fully electric bus lines — one in Germany and one in France — and our FlixTrains run on 100% renewable Greenpeace electricity.Millions of customers since launchMillions of passengers have already traveled with us, 62 million in 2019 alone.2,500+ destinations, 37 countriesFlixBus connects 2,500+ destinations in 37 countries, a number which is growing nearly every day.400,000+ connections per dayWe connect cities with 400,000+ trips — often departing every 30 minutes.The Flix ExperienceTechnology and innovation are our passion. Our focus on new technologies allowed us to disrupt the bus market by developing and launching our e-ticketing system, the FlixBus-App, free Wi-Fi on board, GPS Live Tracking and, recently, even an on-board entertainment system.We are working to give the chance to everyone to experience the world, and do it conveniently, in Flix style.Big on connections, light on assetsIn only 6 years Flix became Europe’s largest intercity bus network — despite not owning buses. Our long-distance FlixTrains cooperates with the most-successful private train operators in Europe.Through these partnerships, the innovation and start-up spirit of the FlixMobility brands meet with the long-standing experience of traditional industry.FlixMobility’s R&D department — FlixMobility TechHere at FlixMobility Tech we develop software with the brightest minds from around the world to engineer new experiences for our millions of customers across our apps and websites.Flix on:Instagram:www.instagram.com/flixbusYoutube:www.youtube.com/... /UCualyNYPoSJB32tcPlOe36wLinkedin:www.linkedin.com/company/flixbus
More at Flix
All 169 rolesQualifizierte:r Zugchef:in (m/w/d) FlixTrain
Flix · Leipzig
Lokführer (m/w/d)
Flix · Berlin
Zugverkehrssteuerer Fernverkehr (m/w/d)
Flix · Berlin
Zendesk Manager / Developer of Solutions for Migrations into Zendesk
Flix · Portugal