Tech Stack
Product ManagementCommunication
Job Description, Responsibilities & Requirements
Description language:
About the Position
Voiso is seeking a Technical Product Manager to work closely with engineering and design teams, shaping the future of voice tech and automation in the contact center space. This isn’t a spec-writing, backlog-tending role – it’s a high-impact seat at the product table. As Technical Product Manager, you’ll take ideas from insight to execution and help shape the future of cloud contact center tech.
Responsibilities
- Own core product domains: Inbound & Outbound Telephony, AI Dialer, Speech Analytics, Billing, Answering Machine Detection, and our Mobile App for Contact Center agents
- Work hand-in-hand with a dedicated team: 1 designer, 4-6 developers, and 1-2 QA engineers
- Manage and prioritize the team backlog to keep delivery tight and focused
- Collaborate closely with our designer on feature flows, UX thinking, and interface logic
- Partner with engineering leadership to ensure smooth, high-velocity development
- Conduct detailed requirement analyses and manage dependencies
- Support strategic initiatives in collaboration with Product Managers
Requirements
- 3+ years of experience in a Product Owner or similar technical product role
- Experience with integrations (HubSpot, SalesForce, Zoho, Zapier or Bitrix)
- Excellent communication skills in English (both verbal and written)
- Strong sense of ownership, clarity, and an eye for clean execution
- Experience with telephony, voice platforms, or contact center technologies
- Comfortable working in fast-moving, cross-functional environments
- Collaborative mindset, especially when working with designers and engineering leads
- High attention to detail – you think in edge cases, not just happy paths
- Self-driven, accountable, and always curious
We Offer
- Competitive salary
- Top-notch work equipment (e.g., MacBook)
- Opportunities for professional development
- International team of talented and fun colleagues
- Shape the future of cloud contact center tech
Job Details
- Job Type: Full-time
- Location: Kyiv, Ukraine
- Work Location Type: On-site