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Technical Program Manager

Playson·Salary not specified

Primary stack

CommunicationQuality AssuranceCI/CD

Nice to have's

iGamingIncident ManagementOKR-based PlanningJira

Job description

About the Position

Technical Program Manager

We're seeking a Technical Program Manager to own delivery from requirement to production, ensuring quality and automation in software development.

Location

  • European Union
  • Remote

Employment Type

  • Full time

Department

  • Platform Tribe

About the Role

We're looking for someone who owns delivery - not tracks it, not reports it, owns it.

You'll be responsible for a specific area: games, features, or platform work. From the first conversation about a requirement through to production - you're on the hook for the whole thing.

This isn’t a coordination-only role. We need someone with previous hands-on software engineering, DevOps, release engineering, or similar technical experience who can actively improve and automate the way software is built, tested, and released.

You set the timeline, track it, and communicate changes before people start asking questions. If there's a blocker, you've already seen it. If a release isn't ready, you say so - clearly and early.

You'll look at how work flows through your area and fix what's broken. Not just follow whatever process exists. You'll design something that actually works, iterate on it, and make it better over time.

A key part of the role will be identifying manual steps, bottlenecks, and failure points in development and release workflows, and then building practical automation to remove them. This may include improving CI/CD pipelines, automating release checks, connecting tools through APIs, and developing scripts or lightweight internal solutions.

Quality is yours too. Not QA's problem alone, not the tech lead's problem. You own release readiness: is it tested, is it documented, does anyone know the operational risk. If the answer is no, it doesn't ship.

You'll work closely with product, engineering, QA, and client-facing teams, keep them aligned, and report directly to the VP of Delivery.

Responsibilities

  • Understand how delivery actually works in your area - not how it should work, how it actually works
  • Map where work gets stuck, what the recurring blockers are, and who the key people are
  • Meet everyone who matters: product owners, tech leads, QA, release managers, client teams
  • Write up what you found and share it with the VP of Delivery

Requirements

  • 3+ years in an engineering delivery, software delivery leadership, or similar role where you owned outcomes, not just process
  • Previous hands-on experience as a Software Engineer, DevOps Engineer, Release Engineer, Build Engineer, Developer Productivity Engineer, or in a similarly technical role.
  • Strong understanding of the software development lifecycle, including builds, automated testing, versioning, deployment, monitoring, and rollback.
  • You catch problems early. Not because you're lucky, but because you know what signals to watch
  • You've worked across engineering, product, and QA and you know how to keep them moving together
  • Strong communicator - you can give a clear, honest delivery update to a VP without needing a slide deck
  • You care about quality beyond closing tickets - release readiness, testing coverage, operational risk are things you think about naturally
  • You're genuinely interested in the product you're delivering, not just the process around it
  • You actively look for repetitive manual work and replace it with reliable, maintainable automation.

Nice to Have

  • Background in iGaming, gaming, or another regulated product environment
  • Experience in a B2B or multi-operator delivery model
  • Familiarity with incident management and post-mortems
  • Experience working with external studios or third-party development partners
  • OKR-based planning and how it connects to delivery cadence
  • Jira or similar tooling - configuration, not just usage

We Offer

  • Competitive Salary
  • Quarterly Bonuses
  • Unlimited Paid Time Off
  • Unlimited Paid Sick Leave
  • Remote & Flexible Working
  • Private Medical Insurance
  • Financial Support for Life Events
  • Professional Development Budget
  • International Exposure
  • Regular Company Events

Benefits may vary depending on location and contractual agreement

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© Playson. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.

🤘Playsonis a B2B game provider with 12+ years of experience on the market.Since 2012 we have ambitiously developed worldwide recognition in the industry. Nowadays, our main focus is on regulated European Markets and we operate in 27+ different jurisdictions.As of 2025, we are continuously working on enhancing our portfolio, encompassing best practices in order to meet the highest standards of technology, design, support and interoperability.Our team of like-minded people operates and believes in our coreVALUES, which guide us through:🧬Build extraordinary Products, achieve extraordinary Results.We don’t want to build something ordinary, we want to build only extraordinary things. We are crazy about and obsessed with the product quality, regardless of what our product is — games, back-end services, internal events, or building excellent relations with our customers. We get ’high’ on our products, and their commercial performance is the best measure of success.🧬Up or Out.We want to create a high-achieving and productive working environment with a meaningful impact. In order to be a front-runner, we must go big with bold ideas and decisions whilst regularly presenting things we believe in!Playsoners embrace the change and initiate it if something does not seem to be right, are ready to grow and learn; if there’s a decision taken, then you either go up or out.🧬Fail fast. Learn fast.We recognize that when you wish to be faster than the competition, you need to experiment and while doing so you will fail sometimes. We favor failure recovery over failure avoidance, prototype and ship ideas fast to validate them with the market, make fast decisions, and don’t tolerate unneeded bureaucracy and consensus trap.🧬Be a Playsoner!Every Playson employee is outstanding and does their best to enable the success of the best possible product. It’s a safe environment to be brave and to speak up. It’s an environment where people keep their word and openly share knowledge. It’s an environment where everyone understands the meaning and impact of their work and is rewarded based on merit.Playsoners hit and reach their targets from Kyiv and Malta offices and other EU countries remotely.We do not limit ourselves and always seeking for better solutions.Wanna be a part of the ever-growingiGaming world?Our team of TOP market experts would be happy to have you with us and conquer together. Challenge yourself and join us!Do what you are passionate about in an innovative and rewarding environment where your impact matters.🇺🇦Playson vs military russian invasion in sovereign UkraineWe have always been supportive through variant political and social-economic disasters. In response to the unprecedented military invasion of Ukraine by russian federation, Playson is on a mission to help Ukrainian Military Forces, local volunteers, cyber forces community to fight back and protect its sovereignty by all possible means.In the meantime, our employees and their families’ safety remains of high priority. We have launched a special social package program aimed to:➟ Relocate employees and their families to safe places in western Ukraine➟ Support financially such employees in Ukraine➟ Launch few location points sponsored by Playson, so that our employees and their families could be staying in the safe place with all the amenities➟ Establish new hub in Slovakia, EU➟ Relocate employees and/or their families by their own will to our new hub in Slovakia with local legal-finance guidance➟ Help those willing to volunteer to combine it with work with no financial loss in their income➟ Support mental health by having a member of the Ukrainian Association of Psychoanalysis available for online 1×1 consultationsWe stand by Ukraine!Все буде Україна 💙💛LinkedIn:www.linkedin.com/company/playsonAmbitious goals request the ability to maneuver through changes in the world quickly. Playson is all about that.Join us today! For any additional inquiries, please email us at[email protected].

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