About the Position

Technical Program Manager, Applied API & Product

San Francisco

About the Team

The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings-such as ChatGPT, our API platform, and new enterprise capabilities-to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike.

Technical Program Managers at OpenAI play a key leadership role in scaling these efforts, partnering deeply with product, engineering, design, and go-to-market teams to bring ambitious ideas to life and ensure clarity and discipline in execution.

About the Role

We’re seeking a Technical Program Manager to drive complex, large-scale product and platform initiatives across ChatGPT, API, and related surfaces. This role sits at the intersection of technical strategy and execution. You’ll be responsible for translating product vision into actionable plans, shaping interfaces and experiences from both consumer and developer perspectives, and ensuring successful delivery across web, mobile, and platform layers.

You’ll bring deep technical fluency, product sense, and a strong execution track record. You’re comfortable managing ambiguity, influencing architectural direction, advocating for developers, and leading cross-functional delivery with discipline and empathy.

Location: San Francisco, CA (Hybrid – 3 days/week in-office)

Responsibilities

Collaborate with product, engineering, and design to shape roadmaps, technical strategies, and long-term platform direction.
Translate product vision into clear, scalable technical execution plans, balancing short-term delivery with long-term platform evolution.
Lead end-to-end execution of cross-functional product and platform programs-from planning through launch and iteration.
Own timelines, milestones, dependency management, risk mitigation, and accountability across teams.
Partner with engineering teams to influence architectural decisions and interface definitions for public and internal APIs.
Understand full-stack systems across client (web, mobile) and server (API, back-end) surfaces to ensure holistic and performant solutions.
Serve as a central coordination point across product, design, engineering, legal, policy, and go-to-market stakeholders.
Ensure alignment on priorities and unblock teams through structured execution and consistent communication.
Deliver crisp and clear updates to technical and executive stakeholders on program health, risks, and tradeoffs.
Influence product and leadership decisions by representing developer and customer perspectives grounded in deep context.
Identify systemic inefficiencies and propose new tools or processes to improve product delivery and cross-team velocity.
Leverage data and AI-powered internal tooling to track progress, surface gaps, and optimize product and developer experiences.

Requirements

Technical Program Management
Product Management
API Development
Cross-functional Leadership
Technical Strategy

Nice to Have

Program Management
Product Sense
Execution Track Record
Architectural Influence
Cross-functional Coordination

We Offer

Location: San Francisco, CA (Hybrid – 3 days/week in-office)
Employment Type: Full-time
Experience Level: Senior

About the Company

At OpenAI, we are an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates.

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We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Technical Program Manager, Applied API & Product

Job description