Tech Stack
Job Description, Responsibilities & Requirements
About the Position
We are currently looking for a Technical Sales Engineer to join our team in San Jose, Costa Rica!
Your responsibilities would be:
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Understand customer needs and use cases
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Develop long-term relationships with customers and prospects, in close collaboration with the sales team
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Persuade clients that our products and services best satisfy their needs
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Make technical presentations and demonstrate how a product meets client needs and deliver proof of concept
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Provide pre-sales technical assistance and product education
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Support marketing activities by attending trade shows, conferences, and other marketing events
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Arrange and carry out product training
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Build and maintain a good technical knowledge on Jira and their add-ons
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Sustain active liaison with the development team to provide customer feedback
Requirements
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Bachelor's degree in Engineering, Computer Science, or related technical field
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Previous experience as a Pre-Sales Engineer or Technical Engineer, ideally for a software solution company
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Fluent knowledge of both English and Spanish, verbally and written
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Technical knowledge in issue tracking / ALM Systems
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Eagerness to learn all about our own Apps
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Scripting capabilities to work with our products and understand and change their configuration
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Ability to present himself/herself in a professional manner through excellent presentation and communication skills (both verbal and written)
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Capacity to quickly and correctly understand the key elements of customer processes that allows to engage with the customer in order to find the right solution
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Possess a proven track record of demonstrating software tool solutions and executing successful proof of concept plans to both prospects and customers
Nice to Have
- Knowledge of Scala
- Technical background and knowledge in Atlassian and ServiceNow products
We Offer
- Opportunity to work in a dynamic and growing company
- Competitive salary
- Full-time position
- Professional development opportunities
About the Company
Join our team in San Jose, Costa Rica, and be part of a company that values technical expertise and customer satisfaction.