Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Onlyplay, an innovative game development company specializing in unique gaming solutions, is seeking an experienced Technical Support Engineer to join our dynamic team. This role is crucial for the creation and enhancement of our gaming products.
Responsibilities
- Receiving, analyzing, and resolving technical support requests
- Configuring products according to client requirements
- Identifying, analyzing, and troubleshooting system issues
- Working with databases (verifying data and executing SQL queries)
- Collaborating with cross-functional teams to resolve complex cases
- Creating and maintaining technical documentation
Requirements
- Experience in the iGaming industry
- Understanding of networking protocols (HTTP/HTTPS, WebSocket)
- Experience working with and analyzing logs
- Basic knowledge of SQL
- Strong attention to detail and patience
- English level B1+ (written communication and documentation)
We Offer
- A dynamic and creative team environment
- Remote work
- Opportunities for professional and career growth
- Participation in interesting and innovative projects
About the Company
Onlyplay is an innovative game development company specializing in unique gaming solutions. We are committed to creating high-performing games and providing excellent support to our clients.
Let’s Collaborate
Have any ideas for collaboration? Drop us a message, we’re ready to integrate, cooperate, collaborate & implement custom solutions.
Looking forward to establishing a great partnership and providing you with our high-performing games!
For inquiries, please contact us at [email protected]
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