Technical Support Engineer H/F
Job description
About the Position
Technical Support Engineer H/F
Location: Montluel, France
Job ID: 30214220
Job Category: Sales
Posted Start Date: October 27, 2026
About Carrier
Carrier Global Corporation, leader mondial des solutions intelligentes pour le climat et l’énergie, s’engage à développer des innovations qui apportent confort, sécurité et durabilité au quotidien. Grâce à des avancées de pointe dans des solutions climatiques telles que le contrôle de la température, la qualité de l’air et le transport, nous améliorons la vie, soutenons des secteurs essentiels et assurons le transport sécurisé des denrées alimentaires, des médicaments vitaux et bien plus encore. Depuis l’invention de la climatisation moderne en 1902, nous avançons avec une mission claire : améliorer nos vies et le monde que nous partageons. Pour en savoir plus, consultez corporate.carrier.com ou suivez Carrier sur les réseaux sociaux @Carrier.
Role Overview
We are looking for a Technical Support Engineer to support our sales teams and customers in defining optimized technical solutions for HVAC, and Data Center applications. The position is based near Lyon, France, and is intended for a technically minded professional who would like to develop in an international, demanding and customer-oriented environment.
Main Mission
The Technical Support Engineer will provide technical assistance to sales teams, consultants and customers, particularly in the field of equipment and systems for Data Center applications. The role will contribute to identifying and proposing solutions that meet customer needs while taking into account technical, energy-efficiency and operational requirements.
Key Responsibilities
- Analyze customer technical requirements and propose optimized solutions.
- Support sales engineers and consultants in preparing technical offers.
- Use simulation and selection tools to size and define the most appropriate solutions.
- Quickly develop a strong understanding of the product portfolio and related applications.
- Work closely with a team of technical experts.
- Contribute to high-quality technical exchanges with mainly European customers.
Required Profile
- Engineering degree or equivalent qualification, ideally with a specialization in mechanical engineering, energy, HVAC, refrigeration or air conditioning.
- Initial experience in a technical, industrial or energy-related environment would be an advantage.
- Ability to learn quickly and become familiar with products, technical tools and internal methods.
- Technical English proficiency is required, both written and spoken.
- Strong communication skills, customer focus and ability to work with several stakeholders in parallel.
Technical Skills
- Good understanding of HVAC, refrigeration, air conditioning or energy systems.
- Ability to use technical selection, sizing or simulation tools.
- Capacity to analyze technical data and translate customer needs into relevant solution proposals.
- Knowledge of Data Center cooling applications would be an advantage.
- Technical English proficiency is required for customer communication, documentation and internal exchanges.
Compensation
Annual Salary: €43,000.00 - €86,000.00
Factors Influencing Compensation: Skills, education, experience, and other qualifications of the selected candidate.
Additional Benefits
We offer a competitive total compensation package that may include other benefits and wellness programs. These vary by position and location and aim to support the health, safety, and success of our employees.
Equal Employment Opportunity
Carrier is committed to equal employment opportunity and non-discrimination.
All qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected category.
If you need a reasonable accommodation to participate in the recruitment process, please contact us at [email protected].
Application Deadline
Applications will be accepted for at least 14 days from the publication date: 27 October 2026
Candidate Privacy Notice
Please click on the link below to review the candidate privacy notice.
Use of AI
Technological tools, including AI-based tools, may support certain stages of the recruitment process, under the supervision of people.
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