Job Description, Responsibilities & Requirements
About the Position
We are seeking a Technical Support Leader for a Crypto Exchange in Malaysia. This is a full-time, hybrid role that will support Exchange Operations.
Responsibilities
- Provide leadership and support for technical issues related to the Crypto Exchange.
- Manage and mentor a team of technical support specialists.
- Ensure high-quality customer service and support.
Requirements
- Proven experience in technical support, preferably in the crypto or fintech industry.
- Strong leadership and team management skills.
- Excellent problem-solving and communication skills.
We Offer
- Opportunity to work in a dynamic and innovative environment.
- Hybrid work arrangement.
- Competitive compensation package.
About the Company
Coins.ph is a leading platform in the Philippines for buying, selling, and storing cryptocurrencies. We are committed to providing secure and reliable services to our users.
Note: We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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