About the Position

Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster.

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

As a Technical Trainer for Creatio, you will join our Academy team to drive training events focused on our ongoing innovation in the CRM and workflow automation space through our AI-powered No-Code platform.

You will be responsible for training a variety of audiences, including our customers and partners, both online and at customer locations. To thrive in this role, you must be experienced in delivering technical content to both technical and non-technical audiences. You love to learn new technologies quickly.

The role is based in Mexico City, with 2-3 days in the office.

Responsibilities

Design, maintain, and deliver instructor-led training to end-users, customers, partners, and stakeholders, including hands-on exercises, presentations, and accompanying materials. This includes delivering trainer-led sessions and Q&A sessions, designing custom sessions based on specific requests, and hosting live tech hours for specific topics.
Collaborate closely with internal stakeholders to ensure accurate and effective training content.
Collect feedback to track knowledge retention and inform continuous improvement efforts.

Requirements

Proven experience as a trainer, with demonstrated success in communicating complex technical subject matter.
Exceptional communication skills.
Ability to thrive in a dynamic environment; be a self-motivator with a passion for innovation.
Practical hands-on experience with CRM, No-Code platforms, and Enterprise-grade software is a plus.
High personal accountability and flexibility to adapt in a changing environment.
Basic knowledge of different business models in specific industries (Sales, Marketing, Service).
Fluent in English and Spanish.

We Offer

Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

About the Company

We wholeheartedly believe in our values.

They guide each decision we make, serving as the path we follow to achieve our goals.

One Team

Regardless of our location, we always work as one towards the same goal.

Genuine Care

We genuinely care about our customers, partners, and co-workers. This is a defining part of our DNA.

Passion

We find meaning and purpose in what we do. We don’t make excuses and never stop until it’s done.

Strive for excellence

We push ourselves to deliver according to the highest standards.

Grow every day

We work hard to become a better version of ourselves and embrace an everyday improvement approach.

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Technical Trainer

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