Technical Training Facilitator
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Job description
About the Position
Technical Training Facilitator
Faria Education Group is seeking a passionate and skilled Technical Training Facilitator to join our Professional Development team in Loughborough, Leicestershire. This role is remote, offering flexibility and the opportunity to work from anywhere.
Responsibilities
- Live Facilitation: Deliver engaging, virtual-first technical training sessions and workshops across three assigned products, spending approximately 85% of your time in this capacity.
- Interactive Workshops: Conduct hands-on workshops using an "I do, we do, you do" framework, ensuring participants gain practical proficiency.
- Real-Time Adaptation: Adjust session pacing and content dynamically based on virtual room dynamics, including chat, energy, and questions.
- Tailored Engagement: Customize training materials to fit the specific audience while maintaining essential structure.
- Actionable Follow-Up: Provide targeted post-session resources and next steps based on attendee questions and learning gaps.
- Opportunity Identification: Identify and flag opportunities for client schools to benefit from additional products, services, or professional learning.
- Asynchronous Content Creation: Develop self-paced online courses based on insights from live sessions.
- Cross-Functional Alignment: Collaborate with regional peers and the broader Educational Services team to ensure seamless integration of training with overall client learning journeys.
Requirements
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Essential Qualifications & Experience
- Proven experience facilitating live workshops and interactive training in a virtual environment.
- Strong instinct for interactive teaching ("I do, we do, you do") rather than relying on fixed scripts.
- High virtual presence and active listening skills, with the ability to adjust pace based on audience feedback and dynamics.
- Ability to quickly master three core software products and translate features into practical workflows.
- Calmness and adaptability under pressure when navigating technical hiccups or unexpected questions.
- Detail-oriented follow-through to transform session notes into tailored client recaps and next steps.
- Ability to translate live training experiences into self-paced asynchronous course content.
- Willingness to travel occasionally for onsite client sessions or company events (approx. 10–20% travel annually).
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Desirable Qualifications
- Experience delivering software or professional training specifically within K-12 or international school environments.
- Familiarity with additional product areas or educational tech ecosystems.
- Experience building or editing content on Learning Management Systems (LMS) or asynchronous learning platforms (e.g., Thinkific).
- Proficiency in an additional language relevant to your region.
We Offer
- Competitive salary based on experience, with performance bonuses based on KPIs
- Monthly Health & Wellness Allowance
- Team socials
- Support with qualification studies
- Professional Development opportunities
- Unlimited book budget
About the Company
Faria Education Group
Faria Education Group empowers over 4 million students and 10,000 schools across 155 countries. We deliver secure, innovative international education systems-covering curriculum management, admissions, teaching, and school communications-alongside top-tier online courses and revision programs, such as the IB Diploma and Cambridge.
Transform education with our integrated solutions: ManageBac, OpenApply, Atlas, SchoolsBuddy, Pamoja, Wolsey Hall, and Oxford Study Courses.
Equal Opportunity Employer
We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, sexual orientation, gender identity or expression, disability, or marital status.
Please note: Due to the high volume of applications we receive, only shortlisted candidates will be contacted.
© Faria. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Over the past 20 years, Faria Education Group has grown into a global leader in the EdTech space. We serve millions of learners and more than 10,000 schools, making a meaningful impact on how education is delivered and experienced.We are bound by a common belief — to make education better, in every sense. Better collaboration, better communication, better experiences, and better outcomes — for schools, educators, learners, and parents.Bringing out the best in education takes a big vision, a multitude of skills, and one strong team that continuously strives for improvement. As a trusted, experienced partner, we place our customers at the center of how we work and how we innovate. And when their needs evolve, we keep pushing, keep innovating, and keep seeking better.Join us in our commitment to transforming education and empowering communities worldwide.www.faria.org/careers