About the Position

We are seeking a talented and passionate Technical Writer to work full-time (remote) with our Product Team.

In this role, you will be the go-to person for all technical documentation, used both internally and externally.

About the Company

Friendly Technologies is a high-tech company and a global leader in IoT, Smart Home, and Broadband Device Management solutions. The company, founded in 1997, has been providing software to carriers and IoT providers worldwide since 2007. Our global HQ borders Tel Aviv, and we have additional satellite offices around the world.

Our team culture:

The Friendly Team is diverse in age, origin, and personal beliefs. We come together in a melting pot that creates a close-knit environment of highly capable people. At Friendly Technologies, we support autonomy and aim to nurture our team members’ professional growth by providing them with the tools to succeed and leadership opportunities.

Responsibilities

Prepare, review, revise, and maintain technical documents, including software and system operations, testing, user documentation, and release notes.
Gather and analyze technical and product information from various sources to document new or changing product functionality.
Write, format, edit, review, and proof procedural and technical information for technical and non-technical users.
Assist in planning, scheduling, and tracking documentation work to meet product release dates and client deliverables.
Maintain a library of application documentation, cataloging it for internal and/or external use.
Publish and maintain templates for written documentation produced by others (technical specifications, RFP responses, user guides, release notes, etc.), ensuring a consistent ‘look and feel.’

Requirements

Bachelor’s Degree, preferably in a technical field such as computer science or a focus on English, writing, or communications.
3-4 years of experience required in an IT/Communication/IoT development environment.
Experience in creating documentation for audiences with different levels of technical skill.
Excellent writing, editing, and communication skills.
Ability to read or understand some programming methods.
Experience in presenting technical information.
Experience working in a cross-functional team environment.
Passionate about new technologies.
You have a solid technical understanding.

Nice to Have

Experience with working closely with R&D in the past.
Experience with Telecoms and IoT market and solutions.
Open-source and community contribution background.

We Offer

Opportunity to work in a dynamic and innovative environment.
Remote work options.
Professional growth and development opportunities.

How to Apply

Please send your CV in English to: jobs-hq[at]friendly-tech[dot]com

We will reply only to relevant applications.

Friendly Technologies is an equal opportunity employer and does not discriminate on the basis of gender, religion, national origin, sexual orientation, age, family status, disability, or other applicable legally protected characteristics.

Subscribe for Updates

Friendly IoT Device Management

One-IoT™ Device Management

IoT Application Enablement

Friendly Smart Home

Embedded Clients

Friendly LwM2M client

Friendly OMA-DM Client

Social

Friendly on Linkedin

Friendly on YouTube

Friendly Unified Device Management

Friendly TR-069

TR-369 / USP

Wi-Fi Optimization

QoE & Analytics

Speed & Latency Testing

Zero-Touch Provisioning

Support Portal/CSR

Self-Support Portal

Friendly Partners

Commercial Partners

Device Manufacturers

Resources

Blog & News

Glossary

Webinars

About Friendly Technologies

Thank you for subscribing!

First Name

Last Name

Technical Writer

Job description