About the Position

Technical Writer

New York, NY

Product Development / Full-time / On-site

About the Role

At Palantir Technologies, we build the world’s leading software for data-driven decisions and operations. As a Technical Writer, you’ll play a key role in helping our customers succeed by creating, maintaining, and improving documentation that supports users of Palantir’s products.

At Palantir, we view documentation as a key part of product development. Working at the intersection of users and Palantir’s products, you will develop an understanding of user needs and help them get the most out of our software. You’ll be a thought partner with our product development teams, combining your communication skills with empathy for users and product knowledge. Your work will primarily be on written documentation, but may also include interactive tutorials, recorded demonstrations, or other communication channels.

Responsibilities

Understand and communicate the value proposition of Palantir’s products.
Create user documentation in partnership with developers and business teams.
Review and edit documentation to maintain a high level of quality.
Identify, triage, and resolve needs in documentation.
Maintain style guides and best practices for writing, improving, and publishing documentation.
Manage and structure multi-stakeholder documentation projects.
Uphold a culture in which developers are engaged with documenting their products, including hosting training sessions and workshops.

Requirements

Outstanding writing and editing skills.
3+ years of technical writing experience or similar experience in software development.
Experience with programming, scripting, or statistical packages; previous work in software engineering or data science is a plus.

We Value

Commitment to quality and accuracy in communication and writing, with the ability to translate complex technical subjects into clear, concise prose suited for the intended audience.
Ability to prioritize, adapt, and operate in unstructured environments as part of a fast-moving team.
Enthusiasm for learning about and communicating new technology and concepts.
Experience working with engineering teams as part of the software development process.

We Offer

Competitive salary range: $88,000 - $122,000/year.
Comprehensive benefits including medical, dental, and vision insurance.
Voluntary life insurance, commuter benefits, and relocation assistance.
Generous paid time off and holidays.
Supportive leave of absence program.
Paid leave for new parents and subsidized back-up care.
Fertility and family building benefits.
Stipend to help with expenses that come with a new child.
Employees can enroll in Palantir’s 401k plan.

About the Company

Palantir Technologies is a world-changing company that builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

We celebrate individuals’ strengths, skills, and interests, from your first interview to your long-term growth. We promote health and well-being across all areas of Palantirians’ lives and encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options, allowing our employees to strike the right trade-off for their personal productivity.

Life at Palantir

We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. We are committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability.

Apply now to empower the world's most important institutions with Palantir.

Technical Writer

Job description