Job Description, Responsibilities & Requirements
About the Position
Your vision. Our solutions.
We are seeking an experienced Technical Writer to collaborate on technical documentation within a European security agency. Role involves creating user manuals, process diagrams, and training materials.
Responsibilities
- Collaboration on the preparation of technical, project, and user documentation within a European security agency dealing with the modernization of the ICT environment.
- Participation in the creation of processes and rules for the management and publication of documentation across a multidisciplinary team of developers, analysts, and network specialists.
- Creation of documentation, including user manuals, system descriptions, process diagrams, and contextual help.
- Preparation of presentation materials and training resources for both internal and external stakeholders.
- Setting rules for documentation formatting and style, ensuring their adherence and consistency across deliverables.
- Version control of documents and administration of technical documentation repositories.
- Recommending and configuring suitable tools for documentation creation and management – e.g., WIKI, MOSS, SharePoint.
- Collaboration on the creation of policy documents for documentation management and knowledge exchange.
- Work is carried out in a hybrid mode with attendance required 4× onsite/near-site in Warsaw (within max. 2 hours travel distance) as needed by the project.
Requirements
Advanced experience with:
- Writing technical documentation in the ICT field (minimum 5 years of experience).
- Coordinating with developers, analysts, network engineers, and end users during content creation.
- Providing QA and documentation reviews, including terminology and structure checks.
- Setting up and managing documentation tools and repositories.
- Creating presentations and training materials for both technical and non-technical audiences.
Experience with:
- SharePoint and other documentation management tools.
- Creating documentation standards and frameworks.
- Designing and managing documentation processes in a project environment.
- Graphic, authoring, and office tools.
Advanced knowledge of:
- ICT terminology and software development.
- English language (minimum C1 – for both communication and documentation writing).
Knowledge of:
- Software development methodologies and project management (e.g., Agile approach).
- Document management processes and their standardization.
Advantages
- Experience working within European institutions or agencies.
- Knowledge of other documentation tools such as Confluence, GitBook, etc.
- Experience in creating policy documents and internal methodologies.
We Offer
- Opportunity to work in a dynamic and innovative environment.
- Competitive salary.
- Hybrid work model.
About the Company
The Workly s.r.o.
4D CENTER, Kodaňská 1441/46,
101 00, Praha 10.
Contact:
[email protected]
- 420 775 371 991
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