Technicien Systèmes et Réseaux - Alternance
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Job description
About the Position
Technicien Systèmes et Réseaux - Alternance
Nantes, Pays de la Loire, France
📍 Location: Nantes (Île de Nantes)
🕒 Start Date: January 2027
🌍 Languages: French (fluent) and English (professional)
🏡 Remote Work: 2 days per week
About the Role
Lengow is a leading provider of intelligent and automated e-commerce solutions that enable brands and retailers to generate profitable growth.
With a comprehensive suite of SaaS solutions combining product feed management, marketplace management, competitive price monitoring, and distribution network monitoring, Lengow helps brands and retailers increase the visibility of their products, refine their pricing strategy, grow sales on marketplaces, and better manage their distribution network.
Since 2009, Lengow has supported over 3,600 brands and retailers in more than 70 countries.
Joining Lengow means working in an international and multicultural environment, in contact with diverse teams, particularly in Nantes, Paris, and Barcelona.
About the IT Team
Lengow's internal IT team ensures the smooth operation and security of the work environment for our 150 employees across Nantes, Paris, and Barcelona.
The team consists of an IT Manager, responsible for the entire internal IT scope, supported by an alternating Systems and Networks Technician.
Our environment includes user support, IT asset management, systems and networks, account and access management, security, and administration of our internal tools.
The team operates in a multi-site and multi-OS environment (Windows, macOS, and Linux), working on both daily IT operations and projects to improve and modernize our environment.
Objective of the Position
We are looking for an alternating Systems and Networks Technician to join our IT team and work alongside the IT Manager.
This alternation will allow you to develop practical and versatile IT experience, alongside the IT Manager. You will gradually build skills in a diverse IT scope, with increasing autonomy and responsibility, both in daily operations and improvement projects.
You will work in an international environment, supporting colleagues on multiple sites, both on-site and remotely.
Responsibilities
User Support
- Provide IT support to employees on-site and remotely
- Diagnose and resolve issues related to workstations, tools, and access
- Prepare and assist with employee arrivals and departures
- Escalate complex issues to the IT Manager when necessary
IT Asset Management
- Prepare, configure, and maintain user equipment
- Participate in asset tracking and IT inventory management
- Work on Windows, macOS, and Linux environments
- Participate in equipment renewal and deployment
Systems, Access & Networks
- Assist in the administration of Google Workspace and Active Directory
- Contribute to user account, group, and rights management
- Participate in network maintenance and troubleshooting: Wi-Fi, VLAN, switches, and connectivity
- Contribute to maintaining the operational condition of the IT environment
Security & Continuous Improvement
- Contribute to the deployment of security updates and tools
- Participate in monitoring the security of workstations
- Contribute to documenting IT procedures and environment
- Participate in improving and automating IT processes
- Support the IT Manager on various projects to evolve the environment
Requirements
Profile Sought
Knowledge:
- Solid basics in networking (TCP/IP, DHCP, DNS, VLAN)
- Initial knowledge in Windows and/or Linux system administration; exposure to Active Directory is appreciated
- Awareness of good IT security practices
- Fluent French and good professional English (B2 minimum)
Personal Qualities:
- Curiosity, rigor, and a desire to learn
- Good interpersonal skills and a service mindset
- Strong problem-solving skills
- Team spirit and ability to collaborate
Initial experience in user support or system and network administration is appreciated, but we are primarily looking for someone with solid technical basics and a desire to grow in a diverse IT scope.
Recruitment Process
- Manager interview via video call
- Technical test followed by a debriefing
- Offer
Benefits
✨ Joining Lengow also means benefiting from numerous advantages:
🏖️ 5 weeks of paid vacation
🏡 Flexible hours, 2 remote work days per week, and remote work allowance
🍴 Restaurant vouchers (EdenRed): €8/day, 50% covered by Lengow
🚲 Soft mobility allowance up to €200/year or 50% reimbursement of public transport
💻 Choice of your work environment: MacOS, Windows, or Linux
🩺 Health insurance & life insurance by Malakoff Humanis
🍎 Fresh fruits delivered to the office every week
🎉 Regular company events to gather and share moments together
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