Technischer Accountmanager Munich

About the Position

Technischer Accountmanager Munich

We are looking for a Technischer Accountmanager (m/f/d) to join our team in Munich. As a Technical Account Manager (m/f/d), you will be the central technical point of contact for our partners, supporting them throughout the entire partner lifecycle.

Responsibilities

• You are responsible for our partner accounts in all technical and product-related strategic matters.
• You advise partners on the further development of the collaboration and align business and technology requirements.
• As the interface between Sales, Product, and Tech, you support activities during acquisition, integration, and growth phases.
• You analyze technical requirements, evaluate them within the context of the existing system architecture, and develop suitable solution approaches.
• You identify opportunities for new products and services and support their successful implementation with our partners.
• You manage technical implementation projects for both new and existing partners and ensure timely, high-quality delivery.
• You create presentations, interface specifications, process documentation, and how-to guides, while supporting our partners in making the best possible use of our solutions.

Requirements

• Several years of professional experience in Account Management, Project Management, Consulting, or a comparable environment.
• Analytical mindset and a solid technical understanding.
• Ability to clearly communicate complex technical concepts and confidently bring together different stakeholders.
• Experience with technical interfaces, integrations, or API-based systems, ideally within the loyalty, CRM, or retail environment.
• Experience working with XML, JSON, as well as Atlassian products such as Jira or Confluence.
• Professional demeanor, independent work, and high reliability in collaboration.
• Excellent German and English communication skills, both written and spoken.

We Offer

• Flexibility: 30 vacation days plus the option to purchase additional leave, hybrid working (2 days home office/week), option for a sabbatical.
• Food & drinks: Mostly free, healthy, and varied meals, fresh fruit and popcorn daily, as well as coffee and tea.
• Health & fitness: Free access to our in-house gym, health weeks, on-site massages and physiotherapy treatments.
• Culture: Team events, social days, and an open “come as you are” culture, dogs welcome, commitment to female leadership.
• Development: Individual training and development opportunities within the team and across the organization.
• Mobility: Subsidized Germany ticket, central location with direct subway access, job bike leasing.

About the Company

PAYBACK is the leading loyalty program in Germany and one of the largest data-driven marketing platforms worldwide. Our solutions reach millions of people every day.

With more than 1,000 employees in Munich, we develop all technical solutions in-house and combine data, technology, and marketing to create measurable value. You can expect interdisciplinary teams, real ownership, and an open, innovation-driven culture.

Interested?

We look forward to receiving your application!

The PAYBACK GROUP values diversity – come as you are