About the Position

Technology Consultant

Location: Bengaluru, India

Why Valtech?

We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

The Opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

The Role

As a Technology Consultant, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 15+ YEARS of experience, a growth mindset and a drive to make a lasting impact.

You will thrive in this role if you are:

A curious problem solver who challenges the status quo
A collaborator who values teamwork and knowledge-sharing
Excited by the intersection of technology, creativity and data
Experienced in Agile methodologies and consulting (a plus)

Responsibilities

Client Relationship Leadership

Liaison with offshore and onshore Leadership and executives.
Act as the strategic front face for retail and luxury retail clients, building trusted advisory relationships with Client directors and C-suite, in collaboration with onsite and offshore leadership.
Lead transformation discovery, executive workshops, value-assessment sessions and future-state visioning across commerce, stores, customer experience, data and operations.
Translate complex technology choices into clear business decisions, helping clients understand what to prioritize, why it matters and how value will be realized.
Transformation roadmaps and investment cases that position Valtech as a consultative retail transformation partner.

Retail and Luxury Domain Strategy

Liaison with offshore and onshore Leadership and executives.
Advise clients on omnichannel retail, unified commerce, store-of-the-future, boutique operations, assisted selling, clienteling, loyalty, personalization and order orchestration etc.
Bring luxury-specific advisory depth across VIP journeys, private clienteling, appointment shopping, concierge service, brand storytelling, premium returns, controlled distribution and white-glove fulfilment.
Assess current-state operating models and define future-state capabilities across POS, OMS, PIM/DAM, ERP, CRM, CDP, loyalty, inventory visibility, etc.
Identify friction points across the customer journey - discovery, purchase, fulfilment, service, returns and loyalty - and recommend business and technology interventions.

Technology Strategy, MVP and Innovation Commercialization

Track emerging retail technologies and translate them into practical propositions, demos, MVPs and proofs of value for clients.
Shape MVP concepts across AI-driven personalization, GenAI associate assistance, AI stylist, clienteling assistant, demand forecasting, next-best-action, intelligent search, virtual try-on, RFID inventory visibility and frictionless checkout.
Partner with Sales, Solution Architects, UX, Data/AI, Engineering and Delivery to move ideas from opportunity framing to solution direction, proposal content and pilot execution.
Create value hypotheses, KPI frameworks and adoption plans to help clients scale successful MVPs into enterprise transformation programs.

Store Experience, Faster Checkout and Customer Journey Transformation

Drive faster, premium and frictionless checkout journeys using mobile POS, associate-assisted checkout, self-checkout, scan-and-go, tap-to-pay, digital wallets, unified baskets and queue-busting models.
Improve store associate productivity through clienteling tools, customer 360, guided selling, inventory lookup, endless aisle and appointment management.
Enable seamless cross-channel journeys such as buy online pickup in store, reserve online try in store, ship-from-store, returns in store, loyalty recognition and personalized aftercare.
Balance operational efficiency with luxury service expectations, ensuring speed does not compromise exclusivity, personal attention or brand experience.

Market Presence, Retail Community and Business Development

Represent the retail practice at community retail shows, luxury retail forums, partner events, industry roundtables and client innovation days.
Bring market insights back into Valtech propositions, thought leadership, account planning and retail practice development.
Support RFPs, RFIs, proposals and transformation pursuits with outcome-based narratives, value cases, differentiators and executive messaging.
Identify whitespace opportunities across existing and new accounts, using MVPs and industry points of view to create demand and bring business.

Global Collaboration and Stakeholder Alignment

Work collaboratively with onshore and offshore stakeholders across advisory, architecture, UX, data, engineering, delivery, QA, sales and account leadership.
Bridge business strategy and delivery readiness by converting executive objectives into capability maps, prioritized roadmaps, MVP backlogs and measurable success outcomes.
Influence consulting mindset across cross-functional teams, creating alignment between client ambition, commercial priorities, technical feasibility and delivery execution.
Promote a collaborative mindset, knowledge sharing and consulting discipline across the global retail team.

Must Have Qualifications

To be considered for this role, you must meet the following essential qualifications:

15-20 years of experience across retail, luxury retail, digital commerce, business transformation, technology consulting or strategic advisory roles.
Bachelor degree in business, technology, engineering or a related field; MBA or equivalent strategic business qualification is advantageous.
Proven track record advising senior retail stakeholders and influencing customer directors and executives with in organization(onshore and offshore) and customer.
Deep understanding of retail operating models across commerce, stores, merchandising, fulfilment, loyalty, supply chain and customer experience.
Strong exposure to fashion, luxury, lifestyle, beauty, jewelry and premium retail environments is highly desirable.
Ability to connect business priorities with technology direction, commercial value, operating-model change and adoption readiness.
Experience shaping MVPs, proofs of concept, business cases, ROI models, RFP responses and executive-level transformation proposals.
Excellent communication, stakeholder management and executive storytelling skills, with the ability to simplify complexity and build trust through substance.

We Offer

This is a Full-time position based in Bengaluru.

Beyond a competitive compensation package, we offer:

Flexibility, with remote and hybrid work options (country-dependent)
Career advancement, with international mobility and professional development programs
Learning and development, with access to cutting-edge tools, training and industry experts

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.

Are you ready to create what’s next? Join us.

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Technology Consultant

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