Telecommunications Analyst

About the Position

Telecommunications Analyst Job at Kids For The Future, Manassas, VA

Join Kids For The Future as a Telecommunications Analyst in Manassas, VA, managing and maintaining all telecommunications systems.

Responsibilities

• Completes all phone system programming changes when requested and adds or deletes employee names to the various systems.
• Troubleshoots telecommunications problems when they occur, performs root cause investigation, and takes subsequent action to correct it with all responsible parties.
• Writes procedures to follow when trouble occurs on any of the telecommunications systems and reviews every quarter to ensure they are current.
• Keeps accurate records of all telecommunications equipment and detailed records of changes or problems occurring to the systems.
• Writes and updates operational instructions and procedures, as required, for telephone, radio, cell phone, laptop wireless cards, microwave, satellite, and other telecommunications equipment.
• Assists or oversees all business telecommunications-related activities.
• Implements the use of new telecommunication facilities including upgrades of telephone systems, microwave, radio, satellite, fiber optics, SIP trunks, and common carrier PRIs.
• Assists in the cellular and radio communications of distributed SCADA devices.
• Monitors, maintains, and performs changes on the radios, workstations, and LMR system.
• Updates and ensures software/firmware is up to date on all telecommunications equipment.
• Responsible for coordinating the telecommunication tower, communication building, and generator inspections and maintenance.
• Periodically inspects telecommunications rooms and closets for cleanliness and general suitability for use.
• Maintains a call recording system and manages the contact center telephone software and system.
• Manages and secures smartphones using software management tools.
• Maintains the operation of satellite phones.
• Maintains FCC licenses for radio and microwave system frequencies.
• Ensures the proper operation of the load management transmitters.
• Develops and maintains as-built network diagrams of telephone and telecommunications networks, including the substation WAN, using Microsoft VISIO or another suitable system.
• Coordinates the activities of NOVEC and contract employees in support of assigned business telecommunications projects.
• With the assistance of a maintenance contractor, conducts and sets up a regular maintenance schedule on telecommunications systems as required.
• Assists with a departmental budget to include hardware, software, and telecom voice and data services. Manages and ensures payments for telecommunication services and hardware.
• Reviews telecommunications bills quarterly to ensure services and equipment are billed accurately and utilized most effectively and economically.
• Prepares and administers preparation and execution of all relevant telecommunication contracts.
• Mandatory participation in NOVEC safety and training programs, pertinent institutes, workshops, and seminars to remain up-to-date with necessary skills.

Requirements

• High School diploma or equivalent, along with additional specialized technical training or some college is required. An Associate’s Degree in a technical field is preferred.
• 2+ years of related telecommunications experience is required.
• Experience with VIA systems is preferred.
• iPhone and iPad experience is preferred.

We Offer

• Competitive pay
• Premier health benefits, including an onsite wellness center
• Survivor and Disability benefits
• 401(k) retirement plan with a 4% base salary match and an additional match of your contribution at a rate of 50% up to the first 12%
• Life insurance
• Vacation, Sick and Holiday Leave
• Educational Assistance
• Annual Company Events

About the Company

NOVEC is a locally owned electric distribution system headquartered in Manassas, VA. NOVEC provides reliable electric service to more than 180,000 homes and businesses in Clarke, Fairfax, Fauquier, Loudoun, Prince William, and Stafford counties, the City of Manassas Park, and the Town of Clifton. NOVEC's service reliability is the best in the region with a 99.99% average system reliability.

NOVEC is an equal opportunity employer and participates in E-Verify. We do not provide sponsorship for this position.

Application Details

• Location: Manassas, VA
• Job Type: Full Time
• Salary: $84,150 - $102,850 / Annually
• Date Posted: 2026-10-05
• Expiration Date: 2026-12-03
• Work Location Type: On-site