Trading Operations Associate - America

About the Position

Trading Operations Associate - America

Remote

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About the Company

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.

Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totaling over 10 million brokerage accounts.

Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.

Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.

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Responsibilities

The trading operations team focuses on risk management and mitigation, US domestic and international client/correspondent relations, and trading execution and review.

• Daily surveillance of all customer activity
• Daily operational tasks including trading and cash management functions
• Cryptocurrency trade execution monitoring and exception management
• Cryptocurrency inventory account management
• Data analysis
• Review of general ledger accounts, identify and reconcile account discrepancies
• Support the Anti-Money Laundering Program and investigations that result from suspected suspicious activity
• Proactively drive impactful changes across workflows, policies, and tools
• Engage with multiple teams to create a better product and improved user environment
• Clearly communicate with internal and external partners in an effective, tactical, and insightful manner
• Communicate complex topics into easily understood and meaningful content
• Ad hoc duties and projects as assigned
• Willing to work weekends

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Requirements

• • 3 years of relevant experience in a broker dealer, financial services, or cryptocurrency operations role; back office experience is a plus
• Strong desire to learn both professional and technical skills
• Work effectively and supportively within a team environment
• The ability to work independently as needed
• Strong attention to detail, and problem-solving skills with the ability to thrive in a fast-paced environment
• Must possess the ability to adapt to a changing business and regulatory environment
• Enjoys challenges and taking ownership of new responsibilities
• Proficient with Google office products and Microsoft Excel

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Nice to Have

• Bachelor's degree
• Familiarity with cryptocurrency including wallet and trading knowledge
• Familiarity with SQL and Python programming languages

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We Offer

• Competitive Salary & Stock Options
• Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card

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Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

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