Trading Operations Specialist (UAE,Dubai)

About the Position

We are SFORS - a trading company where traders become successful.

We specialize in trading on global financial markets and are one of the key players in proprietary trading and a leader in the pre-market space.

For 20 years, the company has been successful in the stock market thanks to significant investments in trader development, trading technologies, a progressive risk management model, and the creation of effective trading strategies - everything that helps traders succeed.

SFORS operates exclusively with its own capital and does not raise external investments.

We are currently looking for a Trading Operations Specialist to strengthen our team.

Responsibilities

• Support traders in their daily operations and handle their requests
• Monitor system stability and respond quickly to issues
• Work with tickets and help resolve incidents
• Collaborate with the development team (report bugs and improvement ideas)
• Maintain and update documentation and knowledge base
• Suggest improvements to make processes faster and more efficient

Requirements

• Experience in Operations / Support roles
• Experience in high-load environments (fast response, multitasking)
• English level B1 or higher
• Experience with Jira, Confluence, and other Atlassian tools
• Understanding of incident management and customer support principles
• Basic knowledge of trading and financial systems
• Strong communication, teamwork, and reasoning skills

Work Schedule

Weekdays with rotating shifts:

• Morning shift: 09:00–17:00
• Day shift: 11:00–19:00 (on-site)
• Evening shift: 18:30–02:00 (remote)

We Offer

• Opportunity to stay and live for 2–3 weeks in corporate housing in Dubai and Cyprus as part of vacation or business trips
• Extended health insurance (including dental care, annual check-ups, massages)
• Free sports activities (cycling, running, volleyball, football, swimming, triathlon)
• Partial compensation for tennis and other sports, gym memberships, rehabilitation, massages, and participation in competitions (including international events)
• Compensation for external professional education
• Full access to internal educational, cultural, and entertainment events, guest lectures, and corporate library

About the Company

We are SFORS - a trading company where traders become successful.

We specialize in trading on global financial markets and are one of the key players in proprietary trading and a leader in the pre-market space.

For 20 years, the company has been successful in the stock market thanks to significant investments in trader development, trading technologies, a progressive risk management model, and the creation of effective trading strategies - everything that helps traders succeed.

SFORS operates exclusively with its own capital and does not raise external investments.