Training & Knowledge Specialist

About the Position

Are you ready to shape the future technological landscape in Europe?

We are dedicated to responsible digitalization, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organizations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: Netcompany Cases

Responsibilities

As a Training & Knowledge Specialist at Netcompany, you will:

• Assess training needs and develop relevant learning materials and sessions.
• Coordinate Consortium-wide training programs, including ITIL, Lean Six Sigma, and AI Literacy.
• Plan and facilitate training activities and ensure effective stakeholder communication.
• Track training participation, completion, and maintain accurate training records.
• Coordinate with employers and training providers to address training needs.
• Gather feedback and identify opportunities to improve training programs.
• Coordinate newsletters and support knowledge-sharing initiatives.
• Create and maintain knowledge assets, including best practices, workflows, and guidelines.
• Manage content across SharePoint Online, ServiceNow, and Confluence.
• Review and improve documentation while ensuring consistency and compliance with relevant policies and standards.

Requirements

What would make you a fit for the role:

• Bachelor’s or Master’s degree in Knowledge Management, Communication, Business Administration, or a related field.
• At least 2 years of experience in Training, Knowledge Management, or Document Management.
• Good knowledge of Microsoft Office, SharePoint Online, Confluence, and/or ServiceNow.
• Experience in developing training materials and delivering training or workshops.
• Excellent written and verbal communication skills in English and French.
• Strong organizational, collaboration, and stakeholder management skills, with an agile and autonomous approach.
• Adaptable, organized, and able to work independently and collaboratively.
• Experience working in a European or international environment is an advantage.
• ITIL V3/V4 certification is an advantage.

We Offer

Being a part of the Netcompany team, you will be provided with:

• Opportunity to work in a modern environment.
• Competitive compensation & benefits package.
• Hospitalization plan.
• Hybrid working model.
• Meal allowance.
• Mobility budget or commuting allowance (if applicable).
• Well-being activities (on premises).
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings).
• Personalized development plan for targeted career growth.

About the Company

Are you looking forward to being part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe? Then this is the place to be!

By joining Netcompany Belgium, you will be an integral part of a distinguished team of 600+ tech enthusiasts working for international projects, primarily within the European Institutions market, with a unique opportunity to shape the future of digital services in an environment that values ideas and fosters growth.

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Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.

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