Job Description, Responsibilities & Requirements
About the Position
We are seeking a Transaction and Accounts Lead to join our team in Taguig City, Metro Manila, Philippines. This role focuses on enhancing customer experience in transaction and accounts.
Responsibilities
- Lead and manage the transaction and accounts team
- Ensure high-quality customer service and support
- Analyze transaction data to improve account management processes
Requirements
- Advanced proficiency in English
- Proven experience in a similar leadership role
- Strong analytical and problem-solving skills
Work Location
- Hybrid work arrangement
About the Company
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.