Transformation Office Lead

About the Position

We are seeking a Transformation Office Lead to manage and coordinate transformation projects within our public sector organization in Brussels, Belgium.

Responsibilities

• Lead the Transformation Office in collaboration with the Head of Transformation Office.
• Ensure governance, coordination, and quality of the transformation portfolio.
• Oversee the advancement of projects and programs.
• Manage budgets, roadmaps, and integrated planning.
• Handle risks, dependencies, and arbitrations.
• Produce dashboards and operational reports.
• Coordinate between IT teams, sponsors, and business units.

Requirements

• Hard Skills:

  • Program management and transformation portfolio management (PMBOK, Agile).
  • Budget consolidation, integrated planning, and reporting (BI, MS-Office, MS-Project).
  • Analysis and structuring of organizational impacts from transformation programs.

• Soft Skills:

  • Systemic thinking and ability to integrate multiple projects.
  • Influence and collaboration with IT teams, business units, sponsors, and management.
  • Structured communication: translating complex issues into operational decisions.
  • Organizational diplomacy in a multi-stakeholder environment.

Profile

• Higher education (Master's) in management, engineering, or equivalent.
• Minimum 10 years of experience in PMO, program management, portfolio management, or transformation.
• Excellent analytical, synthesis, and structuring capabilities.

Languages

• French: Native

We Offer

• Competitive salary (details not specified).
• Opportunity to work in a leading public sector organization.
• Collaborative and innovative work environment.

About the Company

ETNIC (Entreprise pour les Technologies de l’Information et de la Communication) is the IT operator for the Wallonia-Brussels Federation. As a public interest organization, ETNIC is responsible for designing, developing, maintaining, and evolving information systems and technological infrastructures to serve the administrations and institutions of the FWB.

ETNIC plays a central role in the digital transformation of the Belgian French-speaking public sector, working in various domains such as:

• IT infrastructure management (networks, security, data centers, cloud).
• Custom business application development.
• Support for digital projects (functional analysis, UX/UI, project management).
• Cybersecurity and data protection.
• User support and training.

ETNIC regularly collaborates with external partners to strengthen its teams through IT consulting missions, ensuring ethical, professional, and quality-oriented solutions.