Job Description, Responsibilities & Requirements
About the Position
We are seeking a Travel Consultant with great enthusiasm for traveling to join our team. You will be responsible for promoting and booking travel arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.
Responsibilities
- Research various destinations and means of travel regarding prices, customs, weather conditions, reviews, etc.
- Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services.
- Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation, etc.
- Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs, etc).
- Collect deposits and balances.
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
- Handle unforeseen problems and complaints and determine eligibility for money returns.
- Attend conferences to maintain familiarity with tourism trends.
- Create and update electronic records of clients.
- Maintain relationships with key persons.
- Keep financial statements and documents.
- Reach the revenue and profit targets.
Requirements
- Proven working experience as a travel consultant.
- Excellent knowledge of traveling software (computer reservations systems, GDS systems, and e-travel).
- Proficiency in English; knowledge of additional languages is an advantage.
- Exemplary sales skills and customer-oriented approach.
- Well versed in various areas of travel (domestic/international, business/holidays, group/individual, etc).
- Ability to present, persuade, and communicate effectively.
- Demonstrable ability to handle crises.
- Degree in Hospitality, Travel, Tourism, Business, or relevant field.
- Candidates with personal travel experience will be preferred.
We Offer
- Opportunity to work in a dynamic and growing industry.
- Competitive salary and benefits package.
- Professional development and career growth opportunities.
- Collaborative and supportive work environment.
About the Company
This Travel Consultant job description template includes key Travel Consultant duties and responsibilities. You can post this template on job boards to attract prospect applicants.