Uniforms Service Team Lead

About the Position

We are seeking a Uniforms Service Team Lead for our team in Tbilisi, Georgia. This role involves managing procedures, ensuring quality service, and developing relationships with suppliers.

Responsibilities

• Ensuring all procedures, standards, and specifications are followed by Make Up Specialists, Uniform Specialists, and Studio Desk Specialists.
• Reviewing and meeting other departments’ requests and requirements on a daily basis.
• Monitoring performance by gathering relevant data and producing statistical reports, daily reports, and monthly reports.
• Making suggestions for changes and improvements and how to implement them.
• Maintaining a safe, secure, and comfortable work environment for subordinates.
• Accomplishing staff results by communicating job expectations and feedback.
• Ensuring continuous and properly organized communication flow within the team, subordinates, and with other departments.
• Completing ‘experience share’ training sessions within the team ensuring the same high level of skills for all team members.
• Developing relationships with Beauty Salons for partnership.
• Monitoring make-up products stock needed for uninterrupted daily work (workshops; photoshoots).
• Providing daily uniform service: ordering, issuing, replacement, control of wear and tear, cleaning, and utilization.
• Maintaining quality service by enforcing quality and service standards; analyzing and resolving quality and service problems; identifying trends; recommending system improvements.
• Cooperation with Evolution Academy and Human Resources: ensuring availability of uniforms for new hires and collecting uniforms from employees leaving the company.
• New uniforms’ development and delivery process: coordination of design and materials selection, cooperation with management, customers, and suppliers, delivering photo and video testing sessions.
• Cooperation with Latvia and other Legal Entities regarding uniform/make-up related tasks.
• Maintaining relationships with key suppliers and negotiating competitive contract agreements.
• Cost management: forecasting and tracking of the costs to achieve accuracy of the spending and compliance with the budget.

Requirements

• Higher or incomplete Higher education.
• Experience in customer service including at least 6 months of managerial experience.
• Professional working proficiency in English and Georgian (written and verbal).
• Advanced skills in Excel and proficiency with other Microsoft Office programs.
• Experience in developing standards and procedures.
• Leadership, communication, and persuasion skills.
• Analytical thinking.
• Adaptability, flexibility, and mobility.
• Stress resistance.
• Proactiveness.
• The ability to think out of the box.
• Results-driven attitude.

We Offer

• Inclusive and diverse workplace.
• Development-oriented organizational culture.
• Health Insurance.
• Mobile phone with corporate service.
• On-site Gym / Yoga lessons.
• Fit pass with corporate service at partner companies.
• Privilege card - corporate discounts with partner companies.

About the Company

At Evolution, we pride ourselves on fostering an inclusive and diverse workplace. Our development-oriented organizational culture ensures that our employees have the opportunity to grow and thrive. We offer comprehensive benefits, including health insurance, mobile phone with corporate service, on-site gym and yoga lessons, and a fit pass with corporate service at partner companies. Additionally, our privilege card provides corporate discounts with partner companies.

If you are interested, please apply by adding your CV in English until July 20, 2026.

The purpose of processing personal data which candidate submits to Evolution Georgia is to manage applications in view of possible pre-selection and further recruitment at Evolution. All personal data collected will only be used for this purpose and will in no case be transmitted to any third party without your consent.

Apply Now