User Researcher - Senior Consultant
Primary stack
Nice to have's
Job description
About the Position
User Researcher - Senior Consultant
Join Opencast as a User Researcher - Senior Consultant to shape services that make a real impact using research.
Responsibilities
As a User Researcher (Senior Consultant), you'll use your experience in a variety of different user research projects, take on more complex work, and lead the direction of projects. You’ll apply best practice user research principles, and coach junior colleagues.
Requirements
-
Essential Experience:
- Worked as a researcher on several different design projects.
- The UK government service standard.
- The GDS assessment process and how to supply evidence for it.
- Planned user research using your varied experience to ensure it is inclusive and makes an impact.
- Supported colleagues to plan and execute best practice user research.
- Taken a collaborative approach and involved colleagues and stakeholders in research.
- Used evidence to persuade a project to take a user-centred approach, anticipate challenges, and deal with tricky stakeholders.
- Guided the direction of a project to better serve users’ needs.
- Iterated and innovated user research approaches to suit an organisation's needs.
- Taken a strategic approach to your work and your role on a project.
- Tactfully challenged stakeholders’ views.
- Investigated, defined, and resolved complex problems.
- Confidently presented decisions to stakeholders.
- Helped people with different motivations work together.
- Continuously reviewed your work to make improvements and develop.
-
Desirable Experience:
- Working in agile delivery teams.
- Quantitative research.
We Offer
- Competitive salary: £57,000 - £63,000 per annum.
- A competitive package including a 7% employer pension contribution, share options, and a discretionary bonus.
- 25 days’ holiday and access to 3 annual “life happens” days.
- Wellbeing support, ongoing professional development, volunteering opportunities, and the chance to be part of a genuinely supportive team.
Where You’ll Work
This role requires regular on-site attendance at our HQ, hub offices, and client sites, as well as the ability to work from home. Applicants must be able to travel to offices and client sites across the UK as part of their normal working arrangements, as travel is essential for fulfilling the responsibilities of the role.
About the Company
We welcome candidates from all identities, attributes, ways of thinking, and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all.
Interview
Interviews will be conducted via Microsoft Teams. We’re happy to make adjustments to support your needs.
Contact
Want to know more? Visit our website or email [email protected]
Locations
- Hybrid - Newcastle, Edinburgh, Glasgow, Leeds, Manchester, Birmingham, Bristol, London
Employment Type
Permanent - Employee
© Opencast Software. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Government and public sector,Healthcare,Green tech and utilities
About the Company Opencast is an independent UK technology consultancy. They work at the heart of government, healthcare, and innovative businesses to develop human-focused digital and technology solutions. Opencast is proud to be a B Corp. Products, Services & Tech Stack Core Solutions: Architecture Engineering Product delivery User-centred design Data Project Scope & Target Clients Client Base: Government and public sector Healthcare Green tech and utilities Engineering Scale: Projects range from big innovations to tried and tested solutions.