About the Position

UX Director (India)

Location: Bengaluru

Department: Software Products & Development

Company: 4flow SE

Start Date: immediately

Country: India

About 4flow

4flow is a global leader in logistics optimization, with a team of over 1,500 professionals across more than 20 locations worldwide. Our unique business model integrates supply chain consulting, advanced logistics software, 4PL services, and cutting-edge logistics research to deliver innovative and end-to-end solutions.

Our Bangalore office, located in Manyata Tech Park, is one of our newest and most dynamic hubs. Here, we are building a next-generation, AI-driven supply chain product from the ground up. Operating in a hybrid work model, this location offers a unique opportunity to join the development team at an early stage and play a key role in shaping the future of our product and technology landscape.

Responsibilities

Lead a global UX organization of 15-18 people across Europe, India, and external partners.
Be based primarily in Bengaluru (other locations possible) and travel regularly between Berlin and Bangalore.
Own and manage the UX budget, including headcount, tools, and vendor expenses.
Define and drive a three-year UX vision, with a strong focus on AI and agentic experiences.
Partner with Product Management to identify opportunities where AI can redesign and simplify customer workflows.
Lead the adoption of AI-enabled UX practices across research, ideation, prototyping, design, and evaluation.
Build AI capabilities within the UX team and create a culture of experimentation, innovation, and continuous learning.
Establish a scalable UX operating model that supports growth across multiple products, teams, and business areas.
Define effective collaboration models between UX, Product Management, and Engineering throughout the product lifecycle.
Align UX strategy with product strategy and broader business objectives.
Translate UX and design strategies into measurable business outcomes.
Drive hiring, team growth, role leveling, and career development across regions.
Manage design operations, governance, quality standards, and process improvements.
Ensure a consistent and cohesive user experience across the entire product portfolio.
Strengthen user research and customer feedback as core components of decision-making and product development.
Promote the value of UX beyond visual design, emphasizing research, rapid prototyping, and customer-centric innovation.
Balance rapid decision-making with stakeholder inclusion and organizational alignment.
Lead senior managers and distributed international UX teams through organizational transformation and maturity growth.
Build and scale UX organizations across complex, multinational environments and multiple product domains.
Establish governance structures and cross-functional ways of working that enable UX to scale effectively.

Requirements

Demonstrate strong understanding and experience with AI-driven and agentic product experiences.
Work effectively across Europe-India time zones and multicultural teams.
Bring strong people leadership experience combined with a solid UX background.
Possess excellent stakeholder management skills and the ability to influence executive leadership and gain C-suite alignment.
Connect UX, product, technology, and business priorities through strategic thinking.
Champion innovation, emerging technologies, and continuous improvement.
Remain resilient, stable, and effective in environments characterized by uncertainty and change.
Demonstrate high ownership, accountability, and commitment to business outcomes.
Supply chain or logistics software experience is advantageous but not mandatory.
Strong English communication skills are required; a formal degree is not required.

Nice to Have

10+ years of professional experience in UX, Product Design, or a related design discipline, including at least 5 years in senior leadership roles.
Proven experience leading senior managers and large, global design teams, with the ability to navigate complex organizational environments.
Strong people leadership skills with a passion for building teams, developing talent, and creating clear growth paths.
You are product-minded and ideally bring expertise from complex B2B software or supply chain environments.
Experience building or transforming UX organizations, ideally across multiple products or teams.
Ability to translate product and business strategy into actionable UX direction.
Strategic and decisive leadership style with outstanding stakeholder management skills and a hands-on mindset.
You are prepared to regular business travel to Berlin and Bangalore.

We Offer

A stable role within a company rooted in strong German roots, backed by a clear vision and long-term security.
A dynamic, international work environment with excellent opportunities for rapid career growth.
Extensive professional development support, including a dedicated training budget and access to internal learning programs.
A permanent position with a competitive base salary, attractive bonus structure, and comprehensive benefits package.
Hybrid work model.
Access to an Employee Assistance Program to support your mental well-being.
Regular sports activities, team events, and company getaways that foster connection and collaboration.
Complimentary lunch, beverages, and coffee at all 4flow locations.
Comprehensive health insurance coverage, including GMC, GPA, GTL, and OPD.

Application Process

Step 1

Online application

Apply for one of our positions by uploading your application, including your CV and supporting documents, to our job portal. Immediately afterwards, you will receive a confirmation of receipt.

Step 2

First get to know

We will review your documents and provide you with feedback as soon as possible. An HR team member will then schedule a video or phone interview with you.

Step 3

Interview session

We want to find out more about you to better assess your expertise: In virtual interviews with 4flowers from the team you would be joining, we’ll provide you with comprehensive insights and the opportunity to ask all of your questions.

Step 4

Contract agreement

We will get in touch with you in the next few days to ideally propose you with our offer.

Step 5

Onboarding

We look forward to welcoming you as a new 4flower. During your onboarding, you will get to know all about our business lines, units, and services and the people behind them. Experienced team members will facilitate your quick integration in our team.

Ready for 4flow? Then please apply online

Janet Thomas [C]

Send us an email.

UX Director (India)

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UX Director (India)

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