UX Researcher - Von Halsky (f/m/n)

Pełny etat

About the Company

As you surely know, a lot happens at InPost! The core of our business is our Packstation devices, which we have been producing and designing in-house for years. Additionally, we are constantly expanding our service portfolio and introducing new solutions such as InPost Fresh, Fulfillment, and InPost Pay, making life easier for millions of our customers.

Working in our company means working among the best leaders in the international environment. As InPost Group, we operate under the brands InPost and Mondial Relay in the European market, including Poland, France, the UK, Spain, Portugal, Italy, and the Benelux countries. We are innovative, precise, proactive, and above all, focused on the business impact of our activities.

We want to take full advantage of diverse collaboration. For us, diversity means that our employees and management reflect various genders, nationalities, cultures, generations, ethnic groups, skills, and social backgrounds. Through fairness, we aim to fully develop the potential of our talents and ensure equal opportunities for everyone. Social inclusion is a complementary requirement to ensure that everyone feels visible and heard.

About the Position

Do you believe that the best products are created by understanding users? Are you able to discover needs, recognize patterns in behavior, and translate research results into specific recommendations? If you want to have a real impact on the development of digital products used by millions of users, we invite you to our team.

What challenges await you?

• Leading end-to-end research projects independently, from defining the research objective, through method selection and execution, to presenting findings and recommendations,
• Planning and conducting qualitative and quantitative research to answer key product and business questions,
• Analyzing user needs, motivations, and behaviors, and identifying areas for improving customer experiences,
• Co-creating the process of discovering and validating new product solutions,
• Conducting discovery, ideation workshops, and other sessions to support the collaboration of interdisciplinary teams,
• Creating market benchmarks and analyzing the best UX practices and solutions used by competitors,
• Close collaboration with Product Managers, Product Designers, Product Analysts, and IT teams,
• Supporting product decisions by providing research-based and data-driven insights,
• Collaborating on the analysis of A/B test results, conversions, and user behavior in digital products.

Requirements

Who are we looking for?

• You have approximately 2-3 years of experience in conducting UX research, product research, or research projects in a digital environment,
• You have independently conducted research projects related to digital products or services,
• You are familiar with qualitative and quantitative research methods and can select them according to business and product objectives,
• You can translate research results into practical recommendations and actions,
• You are interested in modern digital solutions and trends in the e-commerce sector,
• You have highly developed analytical thinking and the ability to combine user perspectives with business goals,
• You collaborate effectively with stakeholders representing different areas of the organization,
• You organize your work well and successfully manage several projects simultaneously,
• You are proficient in using Excel at an intermediate level.

Nice to Have

• Experience with digital solutions,
• Knowledge of e-commerce trends.

We Offer

• Employment based on an employment contract,
• The opportunity to work in an innovative technological organization with an international reach,
• A real impact on the development of products and services used daily by millions of users,
• Space to share ideas and implement your own initiatives,
• Opportunities for developing research, product, and analytical competencies,
• A collaborative culture based on trust and knowledge exchange,
• A cafeteria system with the option to choose benefits such as Multisport, medical care, shopping vouchers, or event tickets,
• Access to an e-learning platform with a rich database of courses and development materials,
• An employee referral program,
• Opportunities to participate in social and sports initiatives.

Why Join Us?

We are looking for someone who not only conducts research but above all helps build products that meet the real needs of users. This is a role for someone curious about the world, who likes to ask questions, seek answers, and have a real impact on the direction of digital product development.

Work Location

Warsaw, Poland

On-site

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