Venue Representative - Oakland
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Job description
About the Position
Venue Representative - Oakland
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Oakland, CA
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Part-Time | In-Person
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$28+ / hour
Join the WORLDS Team
Are you an energetic, tech-savvy professional with outstanding communication and customer service skills? We’re looking for responsible, outgoing individuals to represent WORLDS at our immersive, cinematic projection shows.
This part-time role requires reliability, strong leadership, and a guest-first mindset to ensure every audience member enjoys a smooth and memorable experience.
About WORLDS Shows
WORLDS produces fully immersive cinematic music and art projection experiences for planetariums and giant-screen theaters across the U.S. and around the world.
Our mission is to relieve stress, evoke joy, and create a truly mesmerizing experience for our audiences. Each show blends powerful visuals and music in a transformative, meditative environment that uplifts and inspires.
Responsibilities
- Event Setup & Breakdown: Set up and take down signage, check-in tables, and merchandise displays. Ensure all devices are fully charged and ready to use.
- Guest Experience: Greet and check in guests, answer questions, and ensure a smooth, welcoming experience from entry to exit.
- Merchandise Management: Facilitate merchandise sales, track inventory, report issues, and request additional assets or stock as needed.
- Event Oversight: Monitor event flow, troubleshoot issues in real time, and maintain a professional, solutions-oriented approach.
- Communication & Reporting: Stay in active contact with the Venue Operations team and venue staff, sharing updates, concerns, and feedback to improve guest experience.
Requirements
- Minimum 2 years of experience in customer service or event operations (hospitality, retail, or similar preferred)
- Strong verbal communication and interpersonal skills
- Proven ability to take initiative and work independently
- Comfortable working in a fast-paced, high-energy environment
- Reliable transportation to and from the venue
Nice to Have
- Tech-Savvy: Comfortable using iPhones, mobile apps, and WhatsApp
- Problem Solving: Proactive problem solver who remains calm under pressure
- Team Player: Leadership skills, able to direct on-site venue staff as needed
Schedule & Commitment
Fridays & Sundays - 5 PM - 7:15 PM (guaranteed 3.75 hours paid per shift)
- Initial Scheduled Dates:
- Sunday 10/04/26
- Thursday 10/29/26
- Additional dates will be assigned based on ticket sales and venue scheduling.
Location
Oakland, CA - Chabot Space & Science Museum, 10000 Skyline Blvd, Oakland, CA 94619, United States
We Offer
- Competitive hourly wage
- Engaging and interactive work environment
- Opportunity to be part of a unique, immersive experience
About the Company
WORLDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Poseidon is a webshop that manufactures customized aquariums, bubble systems, decorative ponds, fountains, and sells aquatic equipment.
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