VIE- IS&T Operations and Training (m/f)

About the Position

VIE- IS&T Operations and Training (m/f)

Join Alstom as a VIE- IS&T Operations and Training professional in Rochester, NY, focusing on IT infrastructure and operations.

Responsibilities

• Support the Operations team in the execution of project work packages, activities, documentation, quality assurance, reporting, and process improvements.
• Active role in planning and managing training and communications across the Americas.
• Apply templates and records to document project activities following defined standards.
• Manage small projects including:
  • Ipad/Mobile management
  • PC management
  • Printer replacement
• Work closely with end users and the Operations team to identify and resolve concerns.
• Assist in discovery of the tools and network for various sites.
• Work under the direction of the Country Operations Manager.
• Performs related responsibilities as required.

Requirements

• Bachelor’s Degree in Computer Science, Business, Engineering, or equivalent education and experience.
• Proven experience in end-user support.
• Fluency in English (Spanish and Portuguese are a plus).
• Strong communication skills – ability to collaborate with international teams across organizational levels.
• Effective presentation skills – capable of delivering training and presentations to diverse audiences.
• Result-oriented and self-driven mindset.
• Data-driven approach – extensive knowledge of statistics is a plus.
• Intellectual curiosity and creativity.
• Willingness to work autonomously in an international environment.
• Teamwork and collaboration skills.
• Flexibility to travel for business purposes.

We Offer

• Work with new security standards for rail signalling.
• Collaborate with transverse teams and helpful colleagues.
• Contribute to innovative projects.

About the Company

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Important to Note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Location: Rochester, NY, US

Type of contract: Volontariat International en Entreprise (VIE). To know more about the VIE program, click here.

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