VIP Manager
Primary stack
Nice to have's
Job description
About the Position
Join CreativeByte – a dynamic team of talented professionals!
We are an international IT company that specializes in the iGaming industry and provides services to clients from all over the world.
We are looking for a VIP Manager to join our team and help us make a real breakthrough in the world of marketing!
Responsibilities
- Communicating with VIP clients via phone, email, and messengers (using CRM), handling incoming requests;
- Assisting clients in resolving all product-related issues;
- Timely informing clients about our current promotions, offers, and advantages;
- Informing other departments about identified issues or technical errors to address client needs.
Requirements
- At least 1 year of experience in service sales or customer support (Gambling/Gaming industry is a plus);
- Experience in client communication (messengers, calls, email, etc.);
- Strong presentation skills;
- Understanding of customer psychology and ability to build trusting relationships;
- Ability to prioritize tasks in a dynamic environment;
- Knowledge of sales techniques.
We Offer
- Competitive salary in USD;
- Fully remote position;
- Flexible schedule that fits you: Mon-Fri from 09:00/10:00 to 18:00/19:00;
- Paid vacation and sick leave;
- Opportunity to take Day Offs at your expense and additional ones covered by the company;
- Progressive leadership focused on communication;
- Salary review based on achievements;
- Personalized congratulations from the company for important occasions;
- Cozy team-building events;
- Compensation for sports or other hobbies;
- Strong support from the HR Department, management, and the team;
- Mental health support compensation;
- Opportunity to attend conferences.
About the Company
We are an international IT company that specializes in the iGaming industry and provides services to clients from all over the world.
Apply for the job
Join our team and experience an atmosphere of openness and self-expression!
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© CreativeByte. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
CreativeByte is an international IT company that brings together talented professionals to make the world of development and marketing even better.Our team is working on creating modern solutions that meet the needs of our clients in many countries around the world.Our main goal is to make our product as user-friendly and accessible as possible, ensuring convenience and usability. We take pride in the fact that our products are adapted for many countries worldwide and are in high demand.Our specialization lies in development and marketing, but that’s only part of our story. We are a team that attracts new clients, implements innovative strategies, and develops our own online product.JOIN OUR TEAM AND EXPERIENCE AN ATMOSPHERE OF OPENNESS AND SELF-EXPRESSION!