Vision Expert / Field Service Engineer

About the Position

Vision Expert / Field Service Engineer

Company: Körber Japan Co., Ltd.

Location: Tokyo, Japan

Job ID: 9507

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About the Company

Körber is a leading international technology group with over 12,000 employees at more than 100 locations worldwide. Körber Japan, part of the Pharma Machinery Division, provides solutions and services for local pharmaceutical customers in Japan.

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Responsibilities

• Perform evaluations on customer samples at designated locations in the Tokyo area, at customer premises, or at HQ in Germany.
• Handle toxic materials with necessary protective measures.
• Create reports after evaluations and consult with HQ and the Körber Japan Sales team.
• Explain and discuss report contents with customers, either remotely or on-site.
• Perform installations, commissioning, validation support, troubleshooting, conversions, and maintenance.
• Support sales and project managers' activities, including attending customer meetings.
• Report duty documents (technical reports, customer complaints, etc.) to both external and internal parties.
• Provide training to customers.
• Communicate directly with peers at HQ for technical clarifications.
• Attend internal training at HQ’s factory or customer premises as part of on-the-job training (OJT), in Japan or abroad.

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Requirements

• Completed vocational training in a technical field, preferably in mechatronics, image processing, electrical engineering, or information electronics.
• Ideally holds a Bachelor’s or Master’s degree in physics or optical systems and has initial professional experience.
• Strong analytical skills and a structured, independent working style.
• Strong customer and service orientation along with excellent communication skills.
• Native-level Japanese proficiency and very good written and spoken English.
• Solid PC skills.
• Willingness and ability to travel extensively within Japan and occasionally to HQ abroad for FAT and training.
• High level of commitment and flexibility.
• Experience as a vision expert or field service engineer in the pharmaceutical industry, particularly with inspection machines, is a strong plus.
• Understanding of the pharmaceutical manufacturing industry (GMP, IQ, OQ, validation processes, etc.).
• Ability to work independently as well as collaboratively within an international sales/service team.

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Nice to Have

• German language skills.

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We Offer

• Competitive salary range.
• Opportunity to work with a global technology company.
• Professional development opportunities.
• Diverse and inclusive work environment.

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About the Company

Körber is a global technology company for intelligent manufacturing and supply chain solutions. As a reliable innovation partner, Körber turns entrepreneurial thinking into customer success by providing leading technology to fuel what’s next – from end-to-end pharma production and advanced supply chain solutions to high-tech machinery and process equipment. Körber combines deep domain expertise with integrated hardware, software, and digital services, to help customers take the next step.

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Job Segment: Pharmaceutical, Pharmaceutical Sales, Electronics Engineer, Maintenance, Inspector, Science, Sales, Engineering, Manufacturing, Quality

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For questions, please contact us via [email protected]. We work with selected partners and therefore ask recruitment consultancies to refrain from contacting us by mail or telephone.

Please apply exclusively via the “Apply now” button.

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.