VP, Account Development

About the Position

VP, Account Development

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking for a VP, Account Development to own and lead our commercial and service relationship with a key client. This role involves developing strategic plans, driving data-driven merchandising strategies, and leveraging complex analytics to generate incremental sales and profits for clients.

Responsibilities

Strategic Planning and Execution

• Develop comprehensive Joint business plans with client executives and internal NIQ leadership
• Develop long-term (3-5 year) and annual strategic plans and deliverables inclusive of resourcing, performance outcomes, solution enhancements, and transformation
• Create phased roadmaps of key activities, deliverables, and results
• Lead the implementation and execution of analytical recommendations within client insights & merchandising teams

Client Relationship Management

• Act as the primary client services lead with senior client stakeholders
• Help the client understand evolving market dynamics by ensuring they receive proactive, relevant, and high-quality thought leadership on a regular cadence
• Establish and manage deliverables with Chief Merchandising Officer, SVP Merchandising, Category VPs and Directors, and Category Management, Pricing, Promotion, and Assortment Teams
• Grow your client relationships at the executive level, ensuring client satisfaction, contract renewal, and long-term growth

Analytics and Insights

• Coach and oversee the team’s delivery of high-quality insights and analysis that accurately and effectively solve client problems
• Ensure the client and the account team fully utilize NIQ’s products to drive value-added decisions. Ensure training opportunities are aligned
• Oversee the immediate resolution of data discrepancies, operational issues, and software availability issues with urgency

Project Management

• Oversee multiple priorities, deadlines, and projects across the account team and contracted deliverables
• Execute the delivery of our solutions, ensuring timely outcomes and client satisfaction
• Grow and develop with a team responsible for delivering against client commitments
• Support initiatives that create efficient and effective practices that are consistent around the globe
• Liaison across client’s organization to establish ways of working

Innovation and Development

• Collaborate with internal NIQ experts to develop relevant and effective solutions to the client's growth needs by identifying opportunities to develop new capabilities and approaches
• Stay current with industry trends and educate clients on innovative merchandising and collaboration best practices
• Support thought leadership through internal learning, knowledge-sharing, and development

Team Leadership and Development

• Be the Account Leader, leading all NIQ associates on the account team to make a positive impact for the client in every interaction. Coach team members to become extraordinary client partners
• Set career paths and resource development structures to maintain and scale a highly engaged team, mentor and coach associates to align with the company's vision and strategy
• Drive extraordinary team engagement that maximizes associate performance and retention
• Determine the optimal team structure and roles to best deliver products and services
• Aid in the recruitment, training, and development of the consulting and services team

Business Development

• Play a supporting role in business development for prospective clients
• Support the development of partnership deliverables, client engagement team, statements of work, and joint operation and engagement models for contract execution and delivery

Requirements

• 10+ years of relevant experience in Retail, CPG, Merchandising, or Professional Service
• Bachelor or Advanced degrees: MBA, Finance, Economics, Statistics, Computer Science, Mathematics are preferred
• Direct experience with customer insights, category management, retail collaboration, and executive client leadership required
• Effective in executive-level communications, influencing, and engagement
• Excellent awareness of market conditions and client business environment
• Experience leading teams and ability to coach others in data analysis
• Strong project management skills with demonstrated strength in maintaining positive client relationships in complex situations and resolving client issues
• Highly proficient in Microsoft applications (Excel, PowerPoint, MSD)
• Strong sense of urgency and accountability to drive client outcomes
• Team leadership, cross-functional people management, training, and development experience required

We Offer

• Compensation: USD 141,500 - USD 175,000 yearly
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About the Company

NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the Diversity Inclusion page.