Solutions Engineer (AI-based image and video processing platform)

About the Position

We are building a revolutionary AI-based image and video processing platform and are looking for a Solutions Engineer to help expand our customer base through your technical expertise. We are open to candidates who can contribute significantly to developing our solutions and improving the customer experience.

Responsibilities

• Be the Product Expert: Act as the product expert and trusted advisor that clients can turn to for guidance on maximizing value from our technology.
• Expand Technical Expertise: Gain experience in front-end and back-end development, web optimization, performance best practices, AI/ML, cloud computing, media compression, and CDN.
• Support & Troubleshoot: Support customers’ technical queries, solve integration issues, and demonstrate the possibilities of the technology.
• Onboard Customers: Manage the technical onboarding of new customers and translate their desired outcomes into an implementation plan that will provide value.
• Define Requirements: Define new technical requirements for integration and prioritize project timelines.
• Cross-functional Collaboration: Ensure all customer requests and issues are handled promptly, working in collaboration with relevant teams including Customer Success, R&D, Sales, and Marketing.
• Quality Assurance: Utilize QA practices to ensure high-quality integrations.

Requirements

• Language Proficiency: Strictly C1-C2 English level required.
• Working Hours: High flexibility and ability to operate within the US time zone.
• Technical Skills:
  • 5+ years of experience as a Solutions Engineer, Front-End professional, or in QA within a global, fast-paced environment.
  • Solid understanding of front-end development and a strong general proficiency in web technologies.
  • Hands-on experience with web and cloud technologies.
  • Experience with basic debugging/QA tools (e.g., Chrome Dev Tools).
  • Problem Solving: Ability to effectively assess and quickly resolve technical issues while working with both technical and non-technical teams.

Nice to Have

• BS, BA, BEng degree or equivalent in Computer Science or a related field.
• Experience with Full-Stack technologies (e.g., Node.js, React, Angular) or automated/performance QA testing skills.
• Relevant certifications, courses, or experience in adjacent technologies.

We Offer

• A fast-paced, highly professional, international team environment with a flat structure and rapid decision-making.
• Competitive compensation packages commensurate with your background and product portfolio.
• Flexible, remote-first workflow optimized for seamless global alignment.
• Medical Insurance in Ukraine and a Multisport program in Poland.
• Offices in Ukraine (Kyiv, Kharkiv) and Poland (Wroclaw) or Remote.
• Paid vacation, sick leave, and official holidays.
• Legal & Accounting services.
• The company provides all necessary equipment.
• English classes and Education reimbursement.

About the Company

DevBrother is a company dedicated to developing cutting-edge AI-based image and video processing platforms. We are committed to providing innovative solutions that enhance the customer experience and drive business success.

Apply now to join our team and contribute to our revolutionary platform!