About the Position

Werkstudent Sales Operations (m/w/d)

Are you studying, have some initial sales experience, and want to get involved to ensure smooth sales operations? Offers that could be released even faster. Appointments that could be coordinated more efficiently. Data that is maintained in multiple places. That's where you'll support us. As a Werkstudent, you will work closely with our Sales Managers: You prepare offers, coordinate appointments, maintain our CRM, and help improve the tools and processes that make our sales team work faster. And because you are close to the customer, you might also pick up the phone yourself to move a contact forward. Flexible alongside your studies, with direct contact to the sales management and room for your own ideas.

Location: Offenburg

Responsibilities

Angebotserstellung & Vertriebsunterlagen

You prepare offers based on the conversations of our Sales Managers – complete, consistent, and in the right tone. You help to develop and expand our offer building blocks so that recurring services do not have to be formulated anew each time.
You maintain templates, price lists, and text building blocks and ensure that everyone works with the same current version.

Terminkoordination & Vertriebsorganisation

You coordinate customer appointments, pre- and post-processing, and hand-offs between marketing, sales, and departments.
Thanks to your support and assistance, it is ensured that no one enters a conversation unprepared and that the next steps are determined and documented after the appointment.

CRM & Prozesse

You ensure that our sales data is reliable: contacts, activities, lead statuses, and pipeline statuses. You clean up duplicates, maintain data records, and provide ideas on how we can further develop fields, statuses, and workflows. You are an important contact person in the team for CRM questions.
You help to find out where time is lost in our sales routine and develop concrete solutions together with the team. You test tools, implement automations for recurring processes, and document processes so that new colleagues can quickly find their way around.

Reporting & Transparenz

You prepare key figures for pipeline, offer quotas, and lead development in cooperation with the Sales Managers and make visible where it gets stuck. Your evaluations support the sales management in their decisions.

Kundenkontakt - als sinnvolle Ergänzung

You also personally call interested parties to follow up on open offers, clarify questions, or qualify a lead for an initial conversation.

Requirements

You are a registered student, ideally in Business Administration, Economics, Business Informatics, Marketing, or a comparable degree program.
You already have practical experience in sales – e.g., as a Werkstudent, in an internship, or in a training in sales administration, sales operations, sales back-office, or telephone customer contact, preferably in the agency, IT, or SaaS environment.
Ideally, you are already familiar with typical sales processes from practice – such as offer preparation, appointment coordination, CRM maintenance, lead qualification, or following up on open offers.
Very structured, meticulous work style – You like it when things are clean and traceable.
A good sense for processes: You recognize where something runs unnecessarily complicated and think of the solution right away.
Interest in AI tools and the desire to use them in everyday work – or ideally already have initial practical experience.
No fear of the phone: You already have initial experience in customer contact and pick up the phone when something can be clarified faster that way.
You do not wait for tasks, but gladly take the initiative yourself.
Very good German language skills in word and writing as well as a clear, professional, and sympathetic manner of expression.

Nice to Have

Experience with CRM tools.
Knowledge of sales processes in the SaaS industry.
Experience with process automation tools.

We Offer

Start & Welcoming: As you deserve! A structured onboarding with real contact persons so that you can start strong from day one.
Freiraum & Entwicklungsmöglichkeiten: We want to give you the opportunity to learn new things and deepen your knowledge in your own projects. In regular check-ins, we discuss what excites you and how we can further promote your strengths.
Hybrid Work: Exchange and teamwork are important to us. Therefore, we work predominantly in our modern office in Offenburg. Home office days are possible by agreement whenever they make sense.
Mental Health & Prävention: An anonymous emergency hotline with experienced professionals gives you support. And with regular offers such as resilience training, yoga, or stress management, we invest in your well-being – not only at work, but generally.
Gemeinsam feiern gehört dazu! Quarterly Allhands Events, Sommerfest, Weihnachtsfeier oder einfach so – we know how to let the corks pop.
Ein Team, das wirklich zählt. Flache Hierarchien, schnelle Entscheidungen und ein offenes Ohr auch für das, was dich persönlich bewegt.

About the Company

Transformation is not a trend for us, but our mission: Since 1995, the avenit Group has been supporting companies in repositioning themselves for the digital future – holistically, strategically, and with a clear focus on sustainable success. With avenit and Vusyon, we combine two strong forces – long-standing leading digital expertise and state-of-the-art AI technology – into a partner for customized solutions that really work. We believe that sustainable success is created on equal footing; in real dialogue with our customers. Our 60 colleagues make this vision a reality every day. Become part of a team that not only thinks about the future but also shapes it.

Apply now

Do you have questions? Then feel free to contact us at [email protected]

You can easily apply with us, even if you don't have a CV ready.

Simply click on "apply now" and share your contact details with us via the form. Our P&C team will then contact you for an initial conversation.

Get to know us easily – we are already looking forward to meeting you!

Why work at avenit?

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Werkstudent Sales Operations (m/w/d)

Job description