Windows Server Analyst (Envigado, Colombia)

• Full-time
• Department: Technology & Engineering
• Location: Envigado, Colombia

About the Position

We are seeking a Windows Server Analyst to join our Technology & Engineering department in Envigado, Colombia. This role involves the support, maintenance, and performance of server hardware, operating systems, and related software. Additionally, this role maintains standards around the server platform, monitoring services, and server management infrastructure.

Responsibilities

• General:

  • Collaborating with other global IT operational support groups, both locally and globally
  • Maintaining awareness and commitment to employment and legislative responsibilities in relation to workplace safety, discrimination, HR policies, quality, and the environment

• Specific:

  • Maintaining and developing standards, processes, policies, and lifecycles as defined in O-I’s Server Management Program, aligning with industry-leading practices
  • Deployment and configuration management of the global server environment and associated infrastructure
  • Supporting the implementation of the roadmap for O-I’s server technologies (in conjunction with the IT Architecture team)
  • Identifying solutions to improve the service delivery and operational aspects of server technology through simplification, automation of processes, and technology
  • Supporting the development and implementation of functional and technical designs/plans for the deployment and delivery of IT solutions
  • Researching emerging technologies and recommending those that clearly link to current and future business needs
  • Supporting IT projects related to Server and related infrastructure services, as assigned

Requirements

• Core Skills:

  • Bachelor’s degree or equivalent years of experience in information technology or related discipline
  • 3 years of experience with managing server platforms infrastructure
  • Good knowledge of Microsoft infrastructure (e.g., DHCP, DNS, AD, Print Services)
  • Experience in multiple infrastructure platforms (Windows, Networking, Linux/Unix, Storage, Data Backup)
  • Good knowledge of operating system and application virtualization technologies (e.g., VMWare, HyperV, Citrix)
  • Scripting and command line skills (e.g., PowerShell)
  • Experience in maintaining large-scale (200+ devices) server environments would be a significant asset
  • Good knowledge of MS Active Directory and Windows services
  • Good knowledge of operating system build automation and management technologies
  • At least basic knowledge about clustering would be welcome
  • Experience in effective communication with customers, employees, and management
  • Self-starter with strong collaboration and communication skills
  • Must be able to effectively communicate in English – both written and verbal.

• Secondary Skills:

  • Microsoft certifications (e.g., MCSA, MCSD, MTA) is an asset
  • ITIL Foundations Certification is desirable

We Offer

• Hybrid Work Model: Flexible work arrangement, requiring employees to be on-site at our office in Centro Comercial Viva, Envigado for 2-3 days per week, with the remaining days working from home.
• Travel Requirements: Less than 10% domestic or international travel might be required for this role.

About the Company

About O-I

We are reimagining the glassmaking process, we are not afraid to push boundaries as we transform an industry that has manufactured glass in nearly the same way for over 100 years. We threw away the playbook and went about designing and implementing new technology, innovating processes, and bringing new benefits to our customers. This is just the beginning as we expand our offering and implement future technologies across our operations.

We are part of O-I, who with 25,000+ employees and an unparalleled footprint spanning 70 plants in 20 countries, provides us with the opportunity to make an impact on a global scale.

Interested?

I'm interested

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