Working Student (f/m/d) - User Experience Design for AI at Customer Experience & Solutions (CXS)

About the Position

Working Student (f/m/d) - User Experience Design for AI at Customer Experience & Solutions (CXS)

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll build

In this role, you’ll:

• Gain first-hand insights into the diverse role of UX designers at SAP, learning about different workflows, methods, and collaboration models across teams
• Work closely with the CXS UX team in their day-to-day work and contributing to shared project goals
• Contribute to impactful UX projects at the intersection of user experience, technology, and AI
• Collaborate on emerging AI-driven use cases, exploring new interaction paradigms and helping shape the future of UX
• Gain hands-on experience by applying your theoretical knowledge in real-world settings while learning from experienced UX professionals who value mentoring and knowledge sharing
• Learn and apply best practices in UX design, absorb established design standards, and continuously develop your skills within a collaborative and supportive design culture

Responsibilities

• Gain first-hand insights into the diverse role of UX designers at SAP
• Work closely with the CXS UX team
• Contribute to impactful UX projects at the intersection of user experience, technology, and AI
• Collaborate on emerging AI-driven use cases
• Gain hands-on experience by applying theoretical knowledge in real-world settings
• Learn and apply best practices in UX design

Requirements

• Strong interest in AI-based products and current technological trends
• Familiar with user-centered design and interaction design
• Basic understanding of UX design concepts, techniques, and design tools is a plus
• Eager to learn about the latest trends and developments in UX design
• Demonstrates strong analytical and problem-solving skills, capable of identifying pain points and devising innovative solutions to enhance user satisfaction
• A team player with excellent communication and presentation skills
• Proficient in analyzing user feedback and open to discussing solutions and improvements with experts
• Fluent in German and English

Nice to Have

• Experience with AI-based products
• Experience in mentoring and knowledge sharing

We Offer

• Opportunities for constant learning and skill growth
• Great benefits
• A team that wants you to grow and succeed
• A supportive and collaborative design culture

About the Company

The User Experience (UX) team at CXS is focused on designing and creating engaging, intuitive, and effective digital experiences for customers. As a critical part of the broader Customer Experience (CX) department, the UX team works to empathetically understand and address user needs, leveraging cutting-edge technology and data-driven insights to enhance user interactions across digital platforms. The team's interdisciplinary approach combines expertise in design, psychology, and technology, fostering an environment of innovation and collaboration.

Envisioning to “Delight customers. Always.”, the Customer eXperience & Solutions (CXS) teams within the Customer Support organization engineer software products in the area of Application Lifecycle Management (ALM) that helps to create the perfect experience throughout the customer journey, from discovery & implementation to go-live, for all SAP products.

Location:

St. Leon-Rot, DE, 68789

Employment Type:

Limited Part Time

Work Location Type:

Hybrid

Requisition ID:

452536

Posted Date:

Jun 21, 2026

Job Segment:

User Experience, ERP, Cloud, SAP, Database, Technology

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