Working Student – IT Asset & Stock Management (x/f/m)

About the Position

Working Student – IT Asset & Stock Management (x/f/m)

Doctolib is looking for a Working Student in IT Asset & Stock Management to support our IT team at our office in Berlin.

To give the best experience to Doctolibers and support Doctolib’s growth, you will help manage our IT stock and asset base, including laptops, smartphones, and accessories. Reporting to the IT team, you will own the reliability of our hardware inventory and contribute to day-to-day on-site support in an international environment across Germany, France, Italy, and the Netherlands.

Responsibilities

IT Stock and Asset Management (approximately 70%)

• Manage the site’s IT stock, including receiving, checking, labeling, and storing laptops, smartphones, and accessories
• Keep the inventory up to date in our asset management tool and ensure the accuracy of serial numbers, assignments, and statuses
• Follow the full equipment lifecycle, including assignment, return, loan, vendor repair, refurbishment, and recycling
• Run periodic physical inventories and consistency checks between physical stock and the asset management tool
• Monitor stock levels, flag replenishment thresholds, and contribute to supplier orders
• Prepare devices, including mobile device management enrollment, standard configuration, and accessory kits
• Propose improvements to stock processes, documentation, automation, and key performance indicators

On-site Support (approximately 30%)

• Support onboarding and offboarding by preparing, handing over, and recovering equipment for joiners and leavers
• Run the Berlin IT Corner as a physical point of contact for Doctolibers
• Manage meeting room hardware by testing, updating, and replacing equipment
• Handle level 1 requests and incidents, including basic diagnosis and application access, and escalate to level 2 when needed
• Identify recurring requests and contribute to continuous improvement

Requirements

• Enrolled full-time at a university, ideally studying IT Systems Management, IT Management, Applied IT, or a related field
• Rigorous, organized, and service-oriented, with good interpersonal skills
• Comfortable working with Windows, macOS, iOS, and Android, and can prioritize tasks while working autonomously and as part of a team
• Fluent in German and English
• Ability to work on site in Berlin and handle equipment weighing up to 25 kg

Nice to Have

• First exposure to an IT service management or mobile device management tool

We Offer

• A structured and personalized onboarding program through our Doctolib Academy, as well as a wide range of in-house training opportunities
• A flexible working model that allows for hybrid and office-based work
• A Deutschlandticket sponsored by Doctolib, or reimbursement of your semester ticket
• 28 vacation days per year (calculated pro rata according to your working schedule)
• The opportunity to work from abroad for up to 10 days per year (eligible after 6 months)
• Company health insurance with many additional benefits and subsidies (eligible after 6 months)
• Regular breakfast in the office and subsidies for your lunch or grocery shopping
• A subsidized sports program with our partner Urban Sports Club

About the Company

At Doctolib, we’re reinventing the daily lives of health professionals and empowering people to live healthier across Europe. More than 3,000 Doctolibers across France, Germany, Italy, the UK, and the Netherlands are building a new generation of AI-powered technologies and services, trusted by 580,000 health professionals and over 100 million patients every day.

AI is at the heart of how we build and how we work. At Doctolib, AI fluency is a core skill for every team member: we foster a culture leveraging AI to drive efficiency, quality, and impact at scale.

Job Details

• Position: Working Student in part-time, up to 20 hours per week during the semester and up to 40 hours per week during semester breaks
• Duration: 6 months, renewable
• Workplace: Berlin, Germany
• Start date: At the earliest opportunity
• Salary: 15 €/h
• On-site role due to the physical handling of equipment
• Flexible working hours adapted to your class schedule
• A valid certificate of enrollment is required

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information, such as pictures or age, from your applications. If you require any accommodation, please let us know for support during the hiring process.

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com to exercise your rights.