About the Position

Workplace Experience & Mobility Associate (x/f/m)

Unlimited Contract

Finance & Legal

Berlin, Germany

About Doctolib

At Doctolib, we’re reinventing the daily lives of health professionals and empowering people to live healthier across Europe.

More than 3,000 Doctolibers across France, Germany, Italy, the UK, and the Netherlands are building a new generation of AI-powered technologies and services, trusted by 580,000 health professionals and over 100 million patients every day.

AI is at the heart of how we build and how we work. At Doctolib, AI fluency is a core skill for every team member: we foster a culture leveraging AI to drive efficiency, quality, and impact at scale.

Responsibilities

Ensure the smooth operation and maintenance of our main office in Berlin and support our locations across Germany (9 regional offices)
Manage external service providers and ensure compliance with all legal requirements
Develop and maintain strategic supplier relationships for critical services (reception services, office equipment, fleet and travel management) and monitor KPIs/SLAs. In coordination with the Global Workplace Director, develop and manage the strategy for Germany in the Mobility (Fleet & Travel), manage external service providers including performance monitoring and escalation management, and take responsibility for assigned budget areas, PO management, and invoice processing in close collaboration with the Finance team
Promote adherence to HSE standards and implement QHSE processes
Work closely with IT, Real Estate, Finance, and regional stakeholders, managing stakeholder communication across multiple countries (Germany, occasionally the Netherlands)
Develop pragmatic solutions for strategic and operational challenges and continuously optimize the work environment through data-driven approaches

Requirements

At least 3-4 years of experience in comparable positions in workplace management, facility management, or office operations
Proven experience in managing office locations at multiple sites and in project management
Basic to advanced knowledge in HSE (Health, Safety, Environment)
Experience in vendor management, contract management, and fleet management
Solution-oriented and detail-oriented work approach with the ability to quickly respond to changing priorities
Excellent communication skills in German and English, both verbally and in writing

Nice to Have

Strong analytical skills and a keen sense for budget and cost management

We Offer

A Germany ticket sponsored by Doctolib if you work from the office
28 vacation days + 1 additional day for each full employment calendar year (max. 30 days)
A company health insurance plan with individual benefits (including dental cleaning, etc.)
A company pension plan with an employer contribution of 40% (15% during the probationary period)
Participation in Doctolib's long-term employee participation program DoctoGrowth
The Doctolib Parent Care Program, which includes extra parental leave (1 month) and more
Free mental health and coaching sessions through an external partner
In addition to healthy snacks and a regular breakfast buffet, we offer meal vouchers
A subsidized sports program with our partner Urban Sports Club
For caregivers and employees with disabilities, there is an offer that includes more flexible working hours, additional leave for medical reasons, and psychological support

About the Company

We pursue the vision of improving the health of everyone. This is also reflected in our recruiting process. We evaluate applications solely based on qualifications and motivation. Discrimination is not tolerated here.

The more diverse our team and ideas, the more our product will be able to improve the health of our users. Therefore, we invite you to apply with us, regardless of gender, religion, age, sexual orientation, ethnic origin, or disability.

To ensure equal opportunities, you can omit details such as photos, age, etc., in your application. Please let us know what provisions we can make to support you best. We look forward to digitizing the healthcare sector with you!

All provided information will be processed by Doctolib for application management. For details on data processing, please click here.

For questions or if you wish to exercise your rights, please contact hr.dataprivacy(at)doctolib.com.

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Workplace Experience & Mobility Associate (x/f/m)

Job description