Workplace Experience & Mobility Associate (x/f/m)

About the Position

Doctolib is seeking a Workplace Experience & Mobility Associate (x/f/m) to support the Workplace Experience team in Berlin.

As a Workplace Experience & Mobility Associate (x/f/m), you will be responsible for managing a comprehensive and growing portfolio of buildings, including our headquarters in Berlin and other locations in Germany. You will ensure that our offices are places where all Doctolib employees feel comfortable and can work efficiently. You will coordinate strategic supplier relationships and compliance processes, manage the operational activities at our new Berlin headquarters, and be the central contact person in Germany for all mobility-related topics (fleet management and travel management).

Responsibilities

• Ensure the smooth operation and maintenance of our main office in Berlin and support our locations across Germany (9 regional offices)
• Manage external service providers and ensure compliance with all legal requirements
• Develop and maintain strategic supplier relationships for critical services (reception services, office equipment, fleet and travel management) and monitor KPIs/SLAs. In coordination with the Global Workplace Director, develop and be responsible for the strategy for Germany in the Mobility (Fleet & Travel) sector, manage the external service provider including performance monitoring and escalation management, and take responsibility for assigned budget areas, PO management, and invoice processing in close collaboration with the Finance team
• Promote adherence to HSE standards and implement QHSE processes
• Work closely with IT, Real Estate, Finance, and regional stakeholders, and manage stakeholder communication across multiple countries (Germany, occasionally the Netherlands)
• Develop pragmatic solutions for strategic and operational challenges and continuously optimize the work environment through data-driven approaches

Requirements

• At least 3-4 years of experience in comparable positions in workplace management, facility management, or office operations
• Proven experience in managing office locations at multiple sites and in project management
• Basic to advanced knowledge in HSE (Health, Safety, Environment)
• Experience in vendor management, contract management, and fleet management
• A solution-oriented and detail-oriented approach with the ability to quickly respond to changing priorities
• Excellent communication skills in German and English, both verbally and in writing

Nice to Have

• Strong analytical skills and a keen sense for budget and cost management

We Offer

• A Germany ticket sponsored by Doctolib if you work from the office
• 28 vacation days + 1 additional day for each full calendar year of employment (max. 30 days)
• A company supplementary health insurance with individual benefits (including dental cleaning, etc.)
• A company pension scheme with an employer contribution of 40% (15% during the probationary period)
• Participation in Doctolib's long-term employee participation program DoctoGrowth
• The Doctolib Parent Care Program, which includes extra parental leave (1 month) and more
• Free mental health and coaching sessions via an external partner
• In addition to healthy snacks and a regular breakfast buffet, we offer meal vouchers
• A subsidized sports program with our partner Urban Sports Club
• For caregivers and employees with disabilities, there is an offer that includes more flexible working hours, additional leave for medical reasons, and psychological support

About the Company

We pursue the vision of improving the health of everyone. This is also reflected in our recruiting process. We evaluate applications solely on the basis of qualifications and motivation. Discrimination is not tolerated here.

The more diverse our team and ideas, the more our product will be able to improve the health of our users. Therefore, we invite you to apply with us, regardless of gender, religion, age, sexual orientation, ethnic origin, or disability.

To ensure equal opportunities, you can omit information such as photos, age, etc., in your application. Please let us know what provisions we can make to support you best. We look forward to digitizing healthcare with you!

All provided information will be processed by Doctolib for application management. For details on data processing, please click here.

For questions or if you wish to exercise your rights, please contact hr.dataprivacy(at)doctolib.com.

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