Workplace Experience Manager (w/m/d)

About the Position

IONOS is seeking a dynamic and service-oriented Workplace Experience Manager to shape our office culture and employee experience in Berlin, Germany. In this role, you will not only design spaces but also actively influence the culture and well-being of our teams-both in the office and in the context of hybrid work. If you combine a passion for excellent service with operational strength and strategic vision, you are exactly who we are looking for.

In your role, you will be the central contact person for an outstanding employee experience at the Berlin office locations. Together with the Karlsruhe counterpart, you will also shape the tactical and strategic direction of the German-wide department.

Responsibilities

• Development and implementation of a German-wide workplace experience strategy in the peer team with Karlsruhe and preparation of the department for prospective globalization.
• Analysis of employee feedback and data-driven optimization of space utilization and area efficiency.
• Standardization of workplace processes across all German locations and co-design of the AI and digitalization roadmap for the department.
• Promotion of an inclusive corporate culture and independent planning and execution of team events and after-work formats.
• Central contact person for all employees regarding questions about office life, coordination of the local office and reception teams, and organization of internal relocations.
• Selection, performance review, and quality assurance of external service providers (e.g., cleaning, catering, building technology).
• Ensuring occupational safety and security standards and coordination of training, fire protection, and emergency protocols.

Requirements

• Completed degree (e.g., Facility or Hospitality Management) or comparable qualification with relevant professional experience.
• At least 3–5 years of professional experience in office management, facility management, or hospitality/guest management.
• Experience in standardizing supra-regional processes, building operations, modern workplace design, and project and service management.
• Strong digital affinity and keen interest in AI tools and process automation in the workplace.
• Fluent German and very good English skills in speech and writing.

We Offer

• Flexible working hours through trust-based working time.
• Subsidized canteen at some locations and various free beverages.
• Modern office spaces with excellent transport links.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties and workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.

About the Company

At IONOS, we not only manage servers, we shape the digital future for over 6.2 million customers worldwide with our solutions. As Europe's leading hosting provider and pioneer of independent cloud solutions, we are building a next-generation infrastructure: from sovereign cloud architectures and high-performance GPU clusters to integrated AI automation tools.

What drives us: Digital decision-making freedom for Europe and real impact for small and medium-sized enterprises (SMEs) as well as large corporations. We work in agile teams, rely on transparent structures, and believe that excellence and innovation only arise from real team spirit.

Ready for your next step? Become a part of IONOS and grow with us.

Application Note

We value diversity and welcome all applications-regardless of gender, nationality, ethnic and social origin, religion, disability, age, or sexual orientation and identity, physical characteristics, marital status, or any other irrelevant criterion under applicable law.

How to Apply

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