Workplace Manager, Czechia

About the Position

Join Wolt as a Workplace Manager in Czechia, ensuring functional and efficient workplaces for our offices, employees, and guests.

About the Team

Our Wolt Workplace team runs our offices, ensuring functionality, comfort, safety, sustainability, and efficiency. Workplace Managers in-country ensure that our offices are properly set up for collaboration, catering to a diverse population of onsite and remote employees.

Role Background

Wolt is looking for an experienced Workplace Manager who will report to the Global Workplace & Facilities Manager and work out of our Prague Office while also supporting our smaller office in Brno. You will help shape our workplace experience and run operations. The person in this position must be a creative problem solver; adept at handling multiple tasks concurrently. Combining People, Technology, and Space across our Office and Serviced Office locations to create an exceptional workplace experience for our Employees, Visitors, and Contractors whilst ensuring an optimal use of resources.

Responsibilities

• Serve as the primary point of contact for landlords, vendors, and local stakeholders for all workplaces within your country.
• Implement policies, procedures, and programs that assure well-managed, well-maintained buildings with a focus on functionality, comfort, safety, sustainability, and efficiency.
• Lead all workplace programs, including food & beverages, lockers, mail services, space planning, reception experience, and workplace technology.
• Manage all site-specific workplace projects and initiatives to improve the workplace by writing playbooks, operationalizing guidelines, and physically improving the office.
• Streamline accessibility of our offices and services ensuring spaces and services are easy to navigate and use, automating and innovating to enable self-service where it makes sense.
• Promote a high level of employee satisfaction by ensuring prompt responses to the concerns and needs of the occupants, environmental, health, and safety, and quality programs.
• Develop and maintain a detailed understanding of Wolt’s business and key factors influencing their service requirements.
• Build strong relationships with business leaders and local teams to understand their business functions and how to deliver workplace experience strategies that support them.
• Coordinate the activities, financials, vendors, and staffing required for current and future needs of the building, infrastructure, and operations including owning the country facilities operating budget.
• Establish, maintain, and manage vendor relationships and implement clear KPIs and contract management processes to ensure efficient service agreements are met.
• Serve as an on-site stakeholder liaison during planning and construction of office expansions.
• Manage space planning, tracking, move coordination, and new hire space accommodations.
• Plan, execute, and report on team onsite events and support ad-hoc company-wide event needs in the local office.
• Collaborate with Global Real Estate, Facilities, IT, Safety, Security, and Sustainability teams to roll out global policies and initiatives Woltwide.

Requirements

• Multi-year experience in Office, Workplace, or Facilities Management in a global organization within a fast-paced and high-growth environment.
• Strong and passionate Customer focus.
• Proven Vendor Management experience.
• Event Management experience is a bonus.
• Enjoy taking ownership and solving problems independently and proactively.
• Excellent written and verbal communication skills in English.
• Ability to work autonomously in a fast-moving environment, strong relationship building, and stakeholder management skills, and a true growth mindset to consistently learn and develop skills.
• Willing to participate in First Aider and Fire Warden Training and ready and willing to provide assistance in an emergency.
• Comfortable collaborating remotely and dynamically using digital tools such as GSuite, Slack, and Zoom.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring - learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash.

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