Account Director

About the Position

Account Director

Accenture Song | Media | Melbourne

The Opportunity

At Accenture Song, we believe the future belongs to those who reinvent it.

We bring together creativity, data, and technology to reimagine how media can deliver growth, effectiveness, and innovation for our clients.

We’re looking for an experienced Account Director to take a leading role in one of our major client partnerships. You’ll be the senior day-to-day client lead, bringing together strategy, planning, investment, activation, performance, and data to ensure great thinking translates into exceptional delivery.

This is more than a relationship-management role. You’ll need strong media judgement, commercial awareness, and the confidence to have a point of view. You’ll move comfortably between senior client conversations, media planning, live campaign challenges, team leadership, and account commercials.

Responsibilities

Lead the Client Relationship

• Own the senior day-to-day client relationship, building trust through strong advice, reliable delivery, and a deep understanding of the client’s business.
• Get underneath the brief, understanding the business challenge, audience, category, and commercial context before translating it into a clear media challenge.
• Lead client presentations, planning sessions, campaign reviews, and senior stakeholder conversations.
• Act as a trusted media partner who can simplify complexity, challenge constructively, and provide a clear recommendation.

Connect Strategy to Execution

• Lead the overall media response, connecting strategy, planning, investment, activation, performance, data, and specialist capabilities around a clear direction.
• Apply strong media judgement across channels, knowing what great work looks like and challenging teams when needed.
• Ensure strategy carries through into planning, investment, and activation.
• Turn reporting into a point of view, helping clients understand what happened, why it matters, what was learned, and what should happen next.
• Stay close to campaign delivery and act early when timelines, budgets, workstreams, or relationships begin to move off track.

Drive Account Excellence

• Establish clear ways of working across client and agency teams, ensuring responsibilities, decisions, deadlines, and escalation paths are understood.
• Maintain commercial discipline across scope, fees, resourcing, and forecasts.
• Identify potential scope creep early and work with the appropriate stakeholders to manage it.
• Identify opportunities to bring additional Accenture Song capabilities into the client relationship where they can solve unmet needs or create greater value.

Lead & Develop the Team

• Provide clear direction across multidisciplinary teams and competing priorities.
• Coach and develop team members, creating opportunities for people to build capability and take greater ownership.
• Create an environment of accountability, collaboration, and high-quality delivery.
• Bring together specialists from across media, performance, data, technology, and strategy to deliver connected client outcomes.

Requirements

• Core Skills:

  • Strong experience within a media agency environment across account leadership, communications planning, or integrated media.
  • Experience leading complex client accounts and managing senior client relationships.
  • A strong understanding of how strategy, planning, investment, activation, performance, and measurement work together across digital and offline media.
  • The confidence to advise and constructively challenge senior stakeholders.
  • The ability to turn complex or ambiguous business challenges into clear media problems and actionable recommendations.
  • Excellent presentation and storytelling skills.
  • Strong commercial capability, including experience managing scope, fees, resourcing, and delivery.
  • The ability to lead multidisciplinary teams and create clarity across multiple priorities.
  • Experience coaching and developing media talent.
  • Curiosity, accountability, and a genuine desire to make both the work and the team better.

• Secondary Skills:

  • Media planning
  • Live campaign challenges
  • Account commercials
  • Strategy execution
  • Media response
  • Reporting
  • Account excellence
  • Team development
  • Coaching
  • Media talent development

We Offer

• Competitive salary
• Full-time employment
• Opportunity to work in a dynamic and innovative environment
• Professional development opportunities
• Inclusive and diverse workplace

About the Company

At Accenture Song, we’re not just buying media. We’re reinventing how media works.

You’ll be part of a team bringing together media, creativity, data, technology, and intelligence to solve complex client challenges and create new opportunities for growth.

You’ll have the opportunity to influence significant client relationships, lead multidisciplinary teams, and help shape a modern approach to media built around connected thinking, technology, and measurable outcomes.

Because the future of media won’t simply be traded.

It will be reinvented.

Equal Employment Opportunity Statement for Australia and New Zealand

At Accenture, we recognize that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’, and ‘how’ our people work to ensure that Accenture is an organization where you can strive for more, achieve great things, and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion, or sexual orientation, and we do not tolerate discrimination. If you require any accommodations or adjustments for interviews and/or at work, please reach out to [email protected] or contact us at +61 2 9005 5000 (Australia) or +64 44666056 (New Zealand).

To ensure our workplace is inclusive and diverse, we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.

Discover where this job fits at Accenture

Sales & account management jobs: Lead growth

Build lasting relationships using your industry knowledge and client insights to help clients reinvent and grow.

Learn more

Learn more about the hiring process at Accenture

• Benefits information
• Hiring process (Q&A)
• Interview tips
• Using AI