Account Manager

About the Position

As an Account Manager, you'll be the main commercial contact for your portfolio of existing clients. You'll focus on building long-term relationships that support their success and ours. Your role is to ensure customer satisfaction, grow partnerships through upselling, and secure contract renewals.

Responsibilities

• Manage a portfolio of existing clients and build lasting partnerships
• Deeply understand their needs and uncover upsell opportunities. Be the Odoo adviser they rely on!
• Drive growth by identifying future sales potential and guiding customers towards the right Odoo package
• Showcase new apps, features, and versions through impactful product demonstrations
• Secure contract renewals and upgrade agreements, from monthly plans to multi-year commitments

Requirements

• Business Degree (Bachelor or Master)
• Strong relational & negotiation skills
• C1 level in English, French. Dutch is an asset.
• Strong organizational skills: you will have around 250 clients to manage!
• 3 to 5 years of experience in IT/Sales
• Ability to learn quickly

We Offer

• Permanent Contract
• On-site (not a fully remote job)
• Up to 40% home-working per week
• 38 hours/week

About the Company

At Odoo, the scope of our solutions is so wide that there's always something new to learn. With creativity and expertise, you'll become a trusted advisor, able to respond to each client's unique needs. This role is not only about selling, but about creating value and making a difference for your clients.

Ready to take your sales career further?

Join us and help businesses grow.

Two Ways We Serve Our Clients

We work with clients in two different service models.

Direct Service 🔑

• Odoo manages both the commercial relationship and the implementation
• Best fit when client needs are standard and fully covered by Odoo
• Everything handled directly by Odoo teams

Indirect Service 🤝

• Used when client needs go beyond Odoo’s internal scope, such as:
  • Custom integrations
  • Specific localization (e.g. accounting, payroll) not yet supported by Odoo
• Odoo Partner manages implementation and consultancy
• Odoo keeps full ownership of the commercial relationship

Recruitment Process

01 Application Review

We will review your application to ensure your profile aligns with what we're seeking.

---

02 Phone Call with a Recruiter

We will discuss your motivation and experience, and answer any questions you may have.

---

03 Sales Interview

Show us your sales magic! This is your moment to convince us that your skills and style can win over clients and close deals.

---

04 Offer

Drumroll, please! If you've nailed every step, it's time for the big win: an offer to join our team of sales champions :)

Odoo Benefits

Permanent Contract

• 38 hours/week (up to 2 days remote)
• Flextime

Work Environment

Located in Louvain-la-Neuve, away from the city rush. Cosy offices, a game room, and a lunch room.

Flexible Benefits Package

• Car, fuel card, up to 35 days off per year, meal vouchers, eco-cheques, hospital insurance, representation fees to cover your expenses, and much more!

Training & Learning Support

• 12 days per year (6 of which can be chosen according to your preference). Utilize these for skill enhancement.

Exchange Program

After two years of experience, you can apply for a similar position at an Odoo subsidiary.

Delicious Lunches

Lunch meals every day at the office, as well as free coffee and fruits from local producers. Because well-fed employees are happy employees.

Application

• Duration: 7 - 15 days
• Fast & friendly process
• 1 HR call, 1 interview (max 2), offer
• Customize your salary package

Odoo allows you to customize your salary package.