Account Manager

Location: Antwerp, Belgium

About the Position

We are looking for an Account Manager to join our sales team at Odoo. You will be the main commercial point of contact for a portfolio of 200+ customers and partners, ranging from startups to large companies. Your mission is to ensure customer satisfaction, grow partnerships through upselling, and secure contract renewals.

Responsibilities

• Manage a portfolio of existing customers
• Establish and maintain long-term relationships with your customers
• Analyze and understand your customers' IT projects in depth: you'll be their Odoo sales expert!
• Identify potential/incentive future sales: increase your customers' use of the solution by offering them the right package in Odoo!
• Demonstrate the product (new apps, features) and new versions to end-users
• Focus on customers' satisfaction: make sure your customers are happy with Odoo!
• Negotiate contract renewals: from monthly to multi-year subscriptions.

Requirements

• Business Degree
• Fluent in Dutch & English
• Strong relational & negotiation skills
• Conflict management skills
• Solution-oriented
• Strong organizational skills

Nice to Have

• Fluent in French
• Previous experience in IT project management
• Ability to work in a fast-paced, dynamic and competitive environment.
• Previous experience in a customer relationship management role
• Work hard/Play hard attitude

We Offer

• Competitive salary
• Flexible salary policy based on company cost
• Two weeks of intensive functional training
• Access to a Learning & Development department with at least 10 days of training per year
• Unlimited afterwork parties
• After-work sports
• Team-building & events
• A delicious meal every day, cooked by the best catering team

About the Company

At Odoo, the diversity of industries and project scopes means you’ll constantly be learning and evolving. You’ll collaborate with multiple teams, sharing insights with Product Owners, working alongside Business Analysts, and contributing directly to product and process improvements.

Recruitment Process

1. Application screening: Our Recruitment team will check if you match the requirements and our team needs!
2. Video call with a recruiter: If your CV is reviewed positively, you will get a phone call with one of our Recruiters to talk motivations and answer any questions you might have.
3. Final interview at the office: Meet the team leads for a motivation interview. It's time for the business case! Meet the manager and give a demonstration of Odoo.
4. Get an offer: If the previous steps were positive, you will receive an offer to join our Dream team!

Ready to take your sales career to the next level? Apply now!