Account Manager / Business Developer
Primary stack
Nice to have's
Job description
About the Position
Account Manager / Business Developer
Remote, full-time
Become a part of a growing team and lead it to infinity and beyond
Apply now
Responsibilities
Provider Relationship Management
- Build and maintain strong, trust-based relationships with ground transportation providers
- Serve as the primary point of contact for provider inquiries, issues, and escalations
- Collaborate with providers to understand their needs, preferences, and challenges
Contract Negotiation and Management
- Negotiate contracts and agreements with ground transportation providers
- Ensure compliance with contractual terms and performance metrics
- Regularly review and update agreements to align with changing business needs
Performance Monitoring and Reporting
- Monitor provider performance, ensuring adherence to service level agreements (SLAs)
- Generate and analyze performance reports, identifying areas for improvement
- Work closely with providers to address and resolve performance issues
Provider Onboarding and Training
- Facilitate the onboarding process for new providers, ensuring they understand our technology and business requirements
Cross-functional Collaboration
- Collaborate with internal teams, including operations, product development, and sales, to align provider relationships with business goals
- Act as a bridge between providers and our organization, conveying feedback and requests effectively
Requirements
Experience
- 3+ years in sales, account management, or related fields
- Fluent in English, additional languages a plus
- Proficiency in Excel and Google Sheets for data analysis and reporting
- Strong negotiation and contract management skills
- Excellent communication, presentation, and interpersonal skills
- Data-driven decision-making abilities and proficiency in data analysis tools
Nice to Have
- Bachelor's degree in business, economic sciences/accounting, or a related field
- Cultural familiarity or prior experience with the APAC/LatAm market transportation, or mobility industry
- Understanding of local business practices, consumer behavior, and market dynamics in the region is a plus
- SQL skills
Soft Skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team in a remote, fast-paced environment
- Strong problem-solving skills
- Results-oriented mindset
- Willingness to perform data entry tasks
About the Role
- The job is full-time, 5 days per week, 8 hours per day
- You'll be employed as a contractor, so you'll have all the flexibility you need
- We offer 4 paid weeks off
Apply now
© Mozio. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Founded in 2012, Mozio was born out of CEO David Litwak’s experiences travelling to over 60 countries and struggling to find the best local options for getting around.A technology company at heart, Mozio is focused on helping connect customers, local companies, and global travel brands to turn what can be one of the most confusing parts of any trip — getting to and from the airport — into a delightful experience.Whether by train, bus, shuttle, sedan, taxi, limo, water taxi, motorcycle or helicopter, travelers using Mozio’s technology can search for and book the right option for them.Mozio’s technology solutions enable travel brands to drive customer loyalty and effectively monetize on the “last mile” of every trip.