
Product Manager - Booking Experience
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Job description
About the Position
Product Manager - Booking Experience
Remote, full-time
Become a part of a growing team and lead it to infinity and beyond
Apply now
Responsibilities
Strategic Vision & Execution
- Define and execute a roadmap aligned with Mozio’s strategic goals
- Drive initiatives that optimize both mobile-first and desktop experiences for seamless user engagement
Cross-Functional Collaboration
- Partner with the distribution and marketing teams to communicate product improvements effectively to partners, travel agents, and end users
- Build strong relationships with internal stakeholders to align on priorities and execution timelines
Optimize the Booking Experience
- Lead efforts to redesign and improve the booking flow for mozio.com, partner white labels, and travel agent tools
- Collaborate with designers and engineers to deliver intuitive and high-performing interfaces tailored for mobile-first users
Autonomous Data-Driven Product Management
- Take full ownership of data gathering, reporting, and analysis, leveraging tools like SQL and product analytics platforms (Posthog)
- Use data insights to measure success, prioritize initiatives, and guide product decisions
- Build detailed reports to monitor KPIs such as conversion rates, drop-offs, and feature adoption
Travel Agent Solutions
- Strengthen Mozio’s tools for travel agents, ensuring they meet specific needs and support repeat business
- Identify opportunities to enhance travel agent satisfaction and grow this user segment
Coordination with Engineering & Design
- Collaborate with UX/UI designers to iterate on mobile-first, responsive designs
- Partner with engineers to navigate technical complexities, ensuring that API integrations and system workflows align with product goals
Quality Assurance & Iterative Improvements
- Ensure bug-free and performant experiences across platforms
- Drive iterative testing and refinements for continuous improvement of the booking journey
Requirements
This role demands expertise in UX/UI design, product research, and data-driven decision-making, along with a solid technical foundation to collaborate with engineers on complex systems. The ideal candidate should thrive in a fast-paced environment and demonstrate an ability to balance short-term priorities with long-term strategic goals.
Experience
- 5+ years of experience in product management
- Proven expertise in delivering mobile-first, responsive web solutions (experience with native mobile apps is a plus but not required)
- Strong background in UX/UI-focused product management, user research, and conversion rate optimization
Skills
- Exceptional data autonomy, with the ability to build reports and analyze product performance independently (SQL proficiency required)
- Expertise in product analytics tools like Mixpanel, Google Analytics, or similar
- Strong communication and collaboration skills for aligning cross-functional teams
- Ability to craft and execute mobile-first, responsive designs with designers and engineers
Technical Acumen
- Solid understanding of complex backend/frontend systems and API workflows
- Ability to navigate technical challenges and propose feasible solutions in collaboration with engineers
Leadership
- Proven ability to lead cross-functional teams, manage stakeholders, and deliver impactful products, including in the mobile domain
About the Role
- The job is full-time, 5 days per week, 8 hours per day
- You'll be employed as a contractor, so you'll have all the flexibility you need
- We offer 4 paid weeks off
Apply now
© Mozio. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Founded in 2012, Mozio was born out of CEO David Litwak’s experiences travelling to over 60 countries and struggling to find the best local options for getting around.A technology company at heart, Mozio is focused on helping connect customers, local companies, and global travel brands to turn what can be one of the most confusing parts of any trip — getting to and from the airport — into a delightful experience.Whether by train, bus, shuttle, sedan, taxi, limo, water taxi, motorcycle or helicopter, travelers using Mozio’s technology can search for and book the right option for them.Mozio’s technology solutions enable travel brands to drive customer loyalty and effectively monetize on the “last mile” of every trip.