Account Manager - Madrid (They/She/He)

About the Position

Account Manager - Madrid (They/She/He)

Madrid, Spain

Glovo, part of the Delivery Hero Group, is a pioneering local delivery platform with operations in around 70 countries worldwide. We are seeking a doer, relationship-builder, and growth-driver to join our Regions team. As an Account Manager, you’ll be the go-to person for our top-tier restaurant partners, ensuring they thrive and succeed with us.

Responsibilities

• Establish and maintain excellent relationships with Glovo’s partners through consistent and proactive communication.
• Evaluate, follow up, and build reports of your portfolio and KPIs periodically.
• Draw and execute plans to make partners grow through promotions, marketing activations, and menu performance.
• Optimize Glovo visibility through marketing actions with partners.
• Improve Glovo’s revenue through commission renegotiation and selling assets.
• Understand, build action plans, and follow up on churned and inactive partners.
• Improve operational efficiency of partners by ensuring the best service to customers.

Requirements

• At least 2 years of experience in high-performance and fast-paced environments.
• Bachelor’s degree in Business Administration, Marketing, Industrial Engineering, or Public Relations is a plus.
• Native Spanish and English skills.
• Strong commercial skills and customer obsession.
• Good communication and interpersonal skills.
• Project management skills with a data-driven mentality.

Nice to Have

• Proficiency in Google Docs, MS Office, and Excel.
• Experience in marketing, business administration, industrial engineering, or public relations.

We Offer

• An enticing equity plan.
• Top-notch private health insurance.
• Monthly Glovo credit.
• Discounts on transportation, food, and kindergarten expenses.
• Discounted gym memberships.
• Extra time off, remote work options, and flexible work locations.
• Enhanced parental leave and office-based nursery.
• Online therapy and wellbeing benefits.

About the Company

Glovo is committed to providing equal opportunities to talent from all backgrounds. We thrive on diversity and believe it enhances our teams, products, and culture. We encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

Ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!