Account Manager (m/w/d)

About the Position

Account Manager (m/w/d)

Matrix42 is seeking a dedicated Account Manager to join our team in Frankfurt am Main, Germany. This role is a full-time position with a focus on managing existing and new customers, closing deals, and building long-term relationships.

Responsibilities

• Manage existing and new customers in Germany
• Successfully close deals through partners and build long-term customer relationships
• Create a sales plan for potential analysis and maintain the CRM system
• Win over customers through targeted advice and planning for their sales success
• Organize customer presentations, workshops, and represent the company at trade fairs and events
• Manage the entire sales cycle, from initial contact to concluding contracts

Requirements

• Relevant experience in sales of IT and software solutions (ITSM preferred)
• Self-motivated with several years of experience in working with partners
• Sound, practical experience in sales methods such as MEDDIC, MEDDPICC
• Entrepreneurial mindset, results-oriented, strong interpersonal skills, and team player
• Confident demeanor, healthy self-confidence, reliability, diligence, technical expertise, and high self-motivation
• Analytical mind, high level of commitment, and constructive assertiveness
• Willingness to work hard, flexibility, and willingness to travel
• Very good command of German and English
• First experience in using AI at work

Nice to Have

• Experience in sales of IT Service Management (ITSM/ESM) and Unified Endpoint Management (UEM) solutions

We Offer

• Work from (almost) anywhere
• Time for growth with up to 6 extra days off per year for development
• One paid day per year to give back to the community
• Bike leasing with contract and insurance handled by the company
• Choose your perk: fitness membership, public transport pass, retirement plan, or a monthly bonus

About the Company

We are the European choice in intelligent service management, built on trust and powered by people. At Matrix42, we empower organizations to digitalize and automate their everyday work. Our platform helps customers manage IT and business processes, assets, endpoints, and identities seamlessly, driving productivity, agility, security, and a better employee experience. Join a diverse team of over 600 professionals across Europe who are shaping the future of service management every day.

Our culture is built on a strong, value-based performance mindset:

• We love customers – we put customer success at the heart of everything we do
• Make it happen – we take ownership, act with speed, and turn ideas into impact
• Better every day – we continuously learn, improve, and push boundaries
• With respect – we collaborate with trust, openness, and appreciation for each other

Together, these values define our high-performance culture-one that is customer-centric, growth-minded, and built on collaboration. We support your personal and professional development through clear goals, continuous feedback, and opportunities to grow, helping you reach your full potential.

We are committed to building an inclusive and diverse workplace where everyone feels valued and empowered. We welcome applications from all individuals, regardless of gender, age, disability, ethnic or social origin, religion or belief, sexual orientation, or identity.