Account Manager - Romania

About the Position

Account Manager - Romania

Glovo, part of the Delivery Hero Group, is seeking a strategic, analytical, and results-driven Account Manager to join our team in Romania. Our mission is to revolutionize the shopping experience for millions, providing easy access to anything within cities. We operate in around 70 countries worldwide and are headquartered in Berlin, Germany.

Responsibilities

• Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).
• Evaluate, follow up, and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
• Draw and execute plans, making your partners grow through promos negotiations, marketing activations, and menu performance (selling items, AOV, Conversion Rate, cross-selling, and upselling).
• Ensure that Glovo has the best content by signing preferred partnerships with partners.
• Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc).
• Improve Glovo’s revenue through commission renegotiation and selling assets.
• Understand, build action plans, and follow up on churned and inactive partners.
• Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference.

Requirements

• Significant experience (1+ years) in high-performance account management or Business Consultancy.
• Academic background in Business Administration, Marketing, Industrial Engineering, or Public Relations is a plus.
• Comfortable working in a high-growth and high-performance start-up with a fast pace.
• Computer literate; good knowledge of Google Docs and MS Office, Excel.
• Excellent communication skills in English and Romanian.
• Strong commercial skills and passion for successful negotiations.
• Good communication and interpersonal skills.
• Project management skills, highly organized, and detail-oriented.
• Problem solver, data-driven with an analytical approach.
• An empathetic, inclusive, and curious attitude.

We Offer

• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Discounts on transportation, food, and even kindergarten expenses.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

About the Company

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, with a mission to deliver an amazing experience-fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Glovo thrives on diversity, believing it enhances our teams, products, and culture. We are committed to providing equal opportunities to talent from all backgrounds-all genders, racial/diverse backgrounds, abilities, ages, sexual orientations, and all other unique characteristics that make you YOU. We encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram, check out our LinkedIn, and visit our website!